SOFT BEEN DOWNLOADING AND NOW INSTALLING FOR HOURS
WHAT SHOULD I DO
I NEED TO USE THE PHONE
Its dead....same happened to me....they are replaceing my phone.
that bites
it's probably trying to optimize your media; if you have a lot, it can take a while ... hopefully by now it's done
(and you should have posted this in the Bionic discussion)
I have found the OTA update is not the greatest. I recommend you connect to your computer and use the Verizon Upgrade Assistant . Takes around 15 minutes from start to finish to get the update.
(Update: you have to use ota see http://www.motorola.com/support look under software for your update instructions)
Message was edited by: Elector
Hello GENENO1234, Thank you for sharing your device issue! I'm SUPER eager to get this resolved for you! May I ask have the software finish downloading and installing? If not then have you already contacted our customer service for equipment options? If not then please reply to this message as we want you to enjoy your wireless service! Thank you...ArnettH_VZWFollow us on Twitter @VZWSupport
Verizon Wireless Customer Support wrote: Hello GENENO1234, Thank you for sharing your device issue! I'm SUPER eager to get this resolved for you! May I ask have the software finish downloading and installing? If not then have you already contacted our customer service for equipment options? If not then please reply to this message as we want you to enjoy your wireless service! Thank you...ArnettH_VZWFollow us on Twitter @VZWSupport
Verizon Wireless Customer Support wrote:
From a personal point of view, I would certainly hope it was finished downloading and installing by now. After all, it's only been 3 weeks since he started the thread.
