I'm in western NY, i've had the droid bionic for 5 days. It's worked fine up until this point and now i have No Data Connectivity. Anyone else having the same issue today, i have no time to call Customer Service.
I'm in Northern Cali, and i haven't had a data connection for 24 hours now. I've reset the phone, removed the battery, did the whole airplane mode thing.. NOTHING is working... I'm about ready to take this phone back, and expect a FULL REFUND. YOu guys shouldn't release phones before they are ready to with these types of issues. This issue and the missing apps issue, are two very fustrating issues with this phone. Which really makes me NOT want to deal with the phone at all...
Same here with connectivity.
Have to employ all kinds of tricks just to get the Gs (3G, 4G).
And the phone switches between 4G and 3G, in between I have no connectivity (happens exactly when I need to know some info).
Who has time in the car when looking for traffic information to reboot the phone or start playing with airplane mode etc.
I complained at the store, they sent me a replacement. I could reproduce this with the replacement on day one.
I've been having the same problem (in the Dallas area); it happens both in 3G and 4G modes. My house is in a low spot for 4G so I thought it was related to that. However, it's been happening a lot over the past few days and it's making me crazy!! I've been reading that many people are having the same problem, and not necessarily just Bionic owners. Haven't called in yet but it's on my list of things to do.
sbhnet wrote:I've been having the same problem (in the Dallas area); it happens both in 3G and 4G modes. My house is in a low spot for 4G so I thought it was related to that. However, it's been happening a lot over the past few days and it's making me crazy!! I've been reading that many people are having the same problem, and not necessarily just Bionic owners. Haven't called in yet but it's on my list of things to do.
I can't get data in my house either, and i amin a strong 4G area. In my original Droid, it was never a problem. If I did not have WiFi, this would not be a data phone. I hate it.
Joey
Im on the west coast experiencing data fluctuations with the Bionic I got yesterday, where is loses connectivity. There is no 4g here so I don't have the issue of the alleged "switching" problem which I think is absolute **bleep** coming from VZW. However it drops data whenever it feels like it, also even when connected to Wifi it loses connection. So I don't think this is just a "Network" issue, it is a Hardware issue.
VVerizon refuses to address the issues of its customers, I spent 16 hours in total when I bought the iPhone 4s went through 3 replacements and still had the same issue. All within 27 days, and they wouldn't switch my phone out. They would be happy to rob another line of its upgrade or charge me full retail to upgrade. CMON VERIZON, seriously?? 3 phones in 27 days when I had problems in the first week? But because I jumped through all of your "Technical hoops" and wasted time it took to get replacements you then will no longer honor a worry free guaranty? WOW way to care about your customers.
I am sick and tired of losing data all the time Verizon needs to man up and push out a update.
I am on my 3rd Bionic for various issue's this whole data thing and disappearing apps along with minor glitches tells me Verizon does not care about the consumer just the almighty dollar.
Tech support tier 1 and tier 2 have no clue how to fix problems. They just say here let me send you another refurbished phone so I can get you off the line and move on to the next caller.
And my VZWSupport on twitter is a joke they have not fixed anything it takes them all day to get back and they skirt issues you bring up to them about their flawed phones.
It does not matter if there is 4g or not. Ive been running my phone just on CMDA for a week or two now and it does not make the problem any better or worse.
Always this phone is a data fighter and Verizon doesn't care.
So I had this same issue with my new Bionic and what had happened was I installed so new launchers which I did not like but after I uninstalled them I kept getting the no data connection error and nothing was working unless I had wifi on. But I figured it out I went to the Settings > Battery and Data Manager > Data Delivery > and Data Enabled had been unchecked somehow. Once I rechecked that everything came backup fine, internet, company email, etc. I hope this helps someone.
Had this issue for about 2+ weeks now in SoCal. Nothing has been working except pulling the battery and rebooting the phone. Such a major pain in the ass!
I have lost my 4GLTE connection since the latest update for my Bionic was downloaded a week or so ago.. I'm in the Las Vegas, NV area where ther'es pretty much 4G everywhere in the valley. All I have now is connectivity to the 3G network. Looking at tother posts, not sure if changing out my SIM card is going to change anything. What a bunch of BS paying for a network that I can't access!!
Ok, I just got off the phone with Verizon Wireless' tech support. They were able to walk me through some procedures in settings that has reinstated my4G LTE connectivity! Yay! My call did include changing/re-setting some phone settings, pulling out the battery and SIM card. Tech support is advising me that there are some issues the latest update that has caused the loss of the 4G connection. I was also advised that "the new OS "Ice Cream Sandwich" will be rolling out soon.
Can you recall any of the changings/re-settings that they asked you to do? I think the majority of us have already tried the power cycle, battery removal, and SIM card re-seat method. I'm curious to what they had you try.
I'm hoping I can recall the entire process for you! When I called, I spoke to a guy named Rick who ask some basic questions and looked at my account etc, had me pull out battery only, restart. Since he could not figure out the issue, he forwarded me on to another tech person, who was a female , whose name I do not recall. But here's what she had me do. Again, I'm hoping I am not leaving out any step(s). Obviously, you need to call Verizon on another phone, not the cell with the problem.
This posting is the best of my recollection of the tech support walkthrough I went through to resolve my 4G connectivity issue. Hoiping others can benefit from this!!
Thanks for this. Going through this one bullet at a time, but tried many of these already. ::Crosses fingers::
I've also followed your post on how Verizon instructed you. Done them and so far it has worked for me on my Bionic also.
My 4G LTE is constantly BLUE!
Now if I wake in the morning and its still Blue, and stays Blue all day, I'll consider it THE FIX.
I'll give a follow up tomorrow.
I spoke to a Verizon tech today just to see if any headway is happening. She said even her coworkers with (mostly) HTC and Motorola phones are having the issue and everyone is just waiting on HTC and Motorola to roll out yet another update to supposedly resolve the issue.
I read up on some other posts and a temporary workaround that I'm trying out is to go into Settings / Wireless & Networks / Mobile Networks / Network Mode, and selecting CDMA only, which puts the phone down to 3G. Having 3Gs of data instead of no Gs is better than nothing until they friggin fix it.
Wish Verizon would get this worked out. I am in the Seattle market and every afternoon I intermittently loose data. I'm is a strong 4G area. The 4G goes from blue to white and I loose the ability to connect to any web pages.
Droid Bionic here in Sothern California. Had good 4G until the latest update...now 4G keeps going white and dropping data. Something got really messed up with the latest update about a month ago.
Mine has gone in and out since getting the phone in April. I've had one update since then. It seems to go in and out all the time.
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