DROID Incredible Keeps Dropping Internet in 3G Hotspot Mode.

[MoparArt101]

I keep having a problem with my DROID Incredible when using it in the 3G Hotspot mode. I live in a rural area and the local phone companies won't update their phone lines out here (the lines are at least 20 years old) to allow DSL capability (cost prohibitive). While using my cell phone as a 3G hotspot, it will intermittently drop internet connection anywhere from 25 to 50 times in a 3-4 hour period (I have many print screen images showing that my computer is connected to the phone, but the phone is not connected to the internet). Pages will stop loading so I have to reload pages up to 5-6 times before the page completely load on my computer. Of course, this eats up my 2GB download plan real quick. Also, when I check my Network & Sharing window on my computer brfore I log off, I usually average anywhere from 3K-7K download speed. All this living approximately 1 mile from a cell phone tower that I have an un-obstructed view of. The local Verizon rep thought a factory reset might solve the problem, but that didn't work. Any other ideas?

[#2]

MoparArt101,

Hi there! That's defiantly an insane amount of disconnects.

I've researched and found no related issues on the Incredible in regards to the Hotspot.  So, I'd like to take this a little further and ask if you ever get an error message when it disconnects? What security setting do you have selected in the application? Also, when it disconnects, are you losing data on the phone completely? No 3G, no browser? Or just the hotspot feature?

Please advise so I can provide assistance to further resolve the issue.

Have a great day!

[ishamiyal]

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AdamE_VZW wrote:

MoparArt101,

Hi there! That's defiantly an insane amount of disconnects.

I've researched and found no related issues on the Incredible in regards to the Hotspot.  So, I'd like to take this a little further and ask if you ever get an error message when it disconnects? What security setting do you have selected in the application? Also, when it disconnects, are you losing data on the phone completely? No 3G, no browser? Or just the hotspot feature?

Please advise so I can provide assistance to further resolve the issue.

Have a great day!

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You know, I am really tired of seeing this response from Verizon about this issue. This issue is rampant with numerous Verizon devices from actual hotspots to phones, if you aren't seeing it, you are either blind or can't read. I had the exact same issue with the LTE Hotspot, and now it's even worse with the Droid Charge I replaced that device with after 2 weeks of banging my head against the wall with the hotpsot. I have seen people all over the forums reporting this or a similar issue, and every Verizon employee that responds says the same thing. The engineers I spoke to on the phone said the same thing. You guys know this is a problem, how about do something about it rather than tell us we are id10ts...