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DROID UPDATE ISSUES!!!

My Music no longer plays on my DROID. I discovered this when I noticed my phone ringtone was not playing. When I try to play it or any other song on my playlists I get a message that says "Sorry, the player does not support this type of audio file"...but my songs all worked just FINE before the update. I also tried to play a movie trailer video tonight and it wouldn't play...and my phone has frozen up several times. I want to know what Verizon is doing to fix these issues!

Comments

dhicks

ever since the update my droid will not charge up fully, even after 24 hrs! it just gets hot. battery wont even last an hour (this is without any use) making it completely useless.

alanjayworley

Ever since the verizon update, my droid is slow, acting weird, and text messages are slow. It takes anywhere from 15-20 seconds to send a pic text! My ringtones were all messed up. I called Verizon a few days ago, and after going through at least 5 promts, I finally spoke to an actual represenative. I asked her if there was anyway I could remove the update & go back to when my phone actually worked before the update & she said no. She advised me that the new update is better & the new software is faster. Really? Was she serious? I have several friends with the Droid phone, & the all said they are having the same problems as myself! When I go to my call log & touch the name that I want to call back, it does nothing, so I have to go to mu contact list to make a call from there. Also, this new "wonderful" update changed my background colors of my text screen & will not let me change it back. If this problem is going to continue, & Verizon isn't going to do anything about it, I will cancel my service on all three droid phones & lines that my family & myself use. Either address the problem(s), or I will use another wireless carrier. I've actually been wanting a new I Phone anyway.

mike7mc

I use to work at Apple Computers in Cupertino and believe me they're no better. Every carrier is having some kind of problem with software and hardware. Just keep complaining to them until they do something about it. See if you can exchange the phone for another new one.

jERRY-MR

My only concern doesn't seem all that important now that I have read all the other issues.

I don't like that after the update the phone goes into power save mode no matter how I am using it. Let me explain. I feel like there is no good reason for the phone to go into power save when it is conected to the docking station. I have the live aquarium desktop and like to place the phone in the docking station under my computer monitor while I am at work. Before the update this was not an issue. I would like to see a change that allows me to turn off power save mode when the phone is docked.

edtheuniquegeek

Since upgrading to 2.2 last Thursday I have found that my Home screen refresh is super slow. I can be in an application close it and it takes close to 5 seconds before I see the icons on my Home screen. Same for when I slide out the keyboard and it changes orientation.

With all these issues in 2.2 being reported, I sure hope there will be a bug fix update in 2.2.

PJNC284

You can try Alarm Clock Plus v2 in the market. It's free and looks like the regular multimedia dock but allows you to set the screensaver timeout to never.

dmad1rulz

DroidUserinVA wrote:
My Music no longer plays on my DROID. I discovered this when I noticed my phone ringtone was not playing. When I try to play it or any other song on my playlists I get a message that says "Sorry, the player does not support this type of audio file"...but my songs all worked just FINE before the update. I also tried to play a movie trailer video tonight and it wouldn't play...and my phone has frozen up several times. I want to know what Verizon is doing to fix these issues!

I actually had the same issue, but it was for my movie files. None of them would play, even if some were recorded by the camera from the old version. I'm not sure if this is how I fixed it, but after I did it, everything worked fine.

Plug the phone to your computer and connect via the USB connection. Go into the folders where your songs are kept and move a song or 2 around from the phone to the computer and vice-versa. Disconnect, turn off your phone and do a battery pull. When you turn your phone back on, it should read your songs normally again.

Hopefully, this helps.

southcalgal

I have had many issues since the update last week. So, yesterday I could not turn on my phone at all!! Even when I put the charger on it, it would not turn on. So, I had to go to the Verizon store. The guy there told me that he had the same issue with his Droid and had to send it back for a replacement. I am doing the same. Should have my replacement tomorrow afternoon. Sure hope this one works!!

amy-skiles

The forced install to update (the message would not stop popping up until i installed) has substantially reduced my usability and functionality of my droid. I'm extremely disappointed that I'm not using a phone all day, everyday for work and some personal use that I'm now stuck with b/c apparently I'm not eligible for even a discounted upgrade until mid next year. Don't they usually offer at least some discount after 1 year? I can't pay the over $500 to get a newer droid and I was told by customer service at verizon (who confirmed with Motorola) that you can't undo the install. The internet is slow. It takes all web pages forever to load and search. Text message viewing is vague and it's difficult to tell when they messages are new (the highlighting/unlighting) makes the view of it less clear. When you search contacts you have to tap into the box when you go to search contacts in order for the keyboard to pop up - shouldn't it do this automatically if you're searching (a minor issue I know but has to be in with all others at this point). The GPS navigator stops talking to me if I move into another section of application outside of maps. I have to go back into the maps function to make the voice start talking to me again. The phone does not vibrate when it's on silent even though I have it selected for it to always vibrate. And then sometimes it doesn't vibrate even when I have the sound on. I can't listen to voicemails in my email (this has always been an issue - even before the update). I make fun of iPhone-ers b/c everybody knows iPhones suck. Now I feel like I'm stuck with a phone that I really liked before - and now it sucks. Forgive the term but it most accurately describes the functionality of the phone now that it's been "updated." I think nonsensical upgrades (changing things just for the sake of it) are ridiculous and most of the time unnecessary. If it's not broken, don't fix it. Just fix the original issues for which you received complaints. Don't change anything else.....it will backfire. It's more difficult to open email attachments, if they open at all, which is most of time - instead I get an error. The camera sucks now. The pictures are blurry and the color is bad. It takes forever for pics to load when you want to view them. The phone reboots itself out of nowhere. I'm sure I'm leaving out some issues but I have them all into customer service. This sucks. Unless someone is customer service decides to give me a break on an upgrade, I'm stuck. Just like the iphoners-with a phone that sucks.

Cobjones

@PJNC

I like the way you skated around that issue.

PJNC284

lol. which issue was that?

Cobjones

Haha.. the part of a tree that is in the ground.

PJNC284

:smileywink:

edtheuniquegeek

Correction on the TasKiller issue: It did NOT solve the problem. It seems to be intermittent now.

Still looking for a solution to the Home screen refresh.

PJNC284

There really isn't one. The Android memory management system is dumping the launcher to regain memory. You can try ADW Launcher or Launcher Pro and both should have an option to keep in memory. Is it a certain app that you're using that causes the home screen to redraw when you leave it?

MrCaniac

Every time I try to send a text message, it asks me if I want to force close or report. It's getting really annoying...

Cobjones

How are you sure no apps are running?

Some apps do not show up as running in task lists. It is probably a notification app of some sort.

monique39

I'm having that same problem with the Home screen being super slow. And it's driving me crazy!! I hope there's a bug fix update, too.

PJNC284

Got bored last night and sbf'd back to stock 2.0.1 to see if I would run into any of the problems with the official update. Took all of 5min to go from my custom froyo rom to out of the box 2.0.1. Upon first boot, I signed into the google account, went to manually check for an update and noticed that FRG01B was already downloading. No issues with installation or getting the "M" of death. Do note that I cleared off all the data and did a factory reset on the phone before reverting back to 2.0.1 so I didn't have any apps installed that could possible interfer with the update. Also it took me from stock 2.0.1(ESD56) to 2.2 (FRG01B) so it's possible it could be something in 2.1 causing an issue but who knows.

Things I've noticed:

- No issues with GPS fix on google maps

- No homescreen redraws yet (using ADW Launcher instead of stock)

- Handcent does flash the LED but only if the screen is off (google implemented the no led while screen is on in 2.1 to save battery)

- Camera loads fast with little shutter lag. Pictures are still blah, no better or no worse than before though

- Gallery and Music player see media fine

- Hadn't noticed it before but the 3G signal strength seems to have taken a hit with the FRG01B as it's definitely weaker now compared to stock 2.0.1, likely due to the change in basebands

- Manually reinstalling all of my apps was a pain.

edtheuniquegeek

monique39

Any chance you have TasKiller app installed?

The reasons I ask is because I have heard others mention an issue with TasKiller. But, one thing that is interesting is that I have a co-worker whose boyfriend has a Samsung Android phone running 2.1 and he has the same issue we have, slow Home screen refresh. He was also experiencing the exact same issue as I that it was happening all the time and once he and I uninstalled TasKiller it was only happening intermittently.

The most interesting thing about this is that he is still using Android 2.1. It's too bad he is using a Samsung and not a Droid 1 because that just throws another problem into the equation in that he is using different hardware. It would help to troubleshoot the issue better if he was using a Droid 1.

I'm almost of the opinion that it is not an Android issue but an application issue.

Here is a list of applications I am using and maybe we can find a like issue:

ACV or Droid Comic Viewer by Robot Media

Aldiko by Aldiko

Aloqa by Aloqa

AndFTP by LYSESOFT

AudioBoo by Audioboo

Barcode Scanner by ZXing Team

BigOven by BigOven.com

Break the Blocks Lite by snctInSoftware

Carrom3D Demo by Kinectic Bytes

Compass by Snaptic

Dropbox by Dropbox

Evernote by Evernote

Explorer by Speed Software

Florida State Seminoles Football by JuniorFlip

Google Goggles

Google Sky Map

Invadroid by Sprakelsoft

IP Calculator by End of the Night Creations

Layar by Layar

Google Listen

Live Scores by Sportacular

Magic 8-ball by Dennis Bond

Flixster Movies by Flixster

My Verizon Mobile by Verizon

NetTools by Experinet

NewsRob by Mariano Kamp

Nook for Android by B&N

OI Shopping List by OpenIntents

Par 3 Golf Lite by RESETgame

Google Places Directory

Qik by Qik

QuickTip Tip Calculator by CWE Software

RealCalc Scientific Calc by Brain Overspill

Replica Island by Team Replica

Ringdroid by Ringdroid Team

ShopSavvy by Big in Japan

StopWatch by sportstracklive.com

SwiFTP by Dave Revell

Terminal Emulator by Jack Palevich

TeslaLED by TeslaCoil Software

The Weather Channel by The Weather Channel

Twitter by Twitter

Video Player by Jeff Hamilton

Vintage Comic Droid by eingrad

Wifi Analyzer by farproc

Wordpress by Automattic

World Clock by Luis Salcedo

XiiaLive Lite by Visual Blasters

Yelp by Yelp

My other concern is that since if it was an issue with TasKiller, I uninstalled it. Maybe there are some trace elements of TasKiller still hanging around on my device that could still be causing the issue, again, if it is a TasKiller issue.

Cobjones

We have a convert!!!!

PJNC284

My top 2 Android suggestions are:1) Don't use a task killer and 2) Download ADW Launcher. lol. I have a third but can't talk about that one.

DodgerCats

PJNC284 wrote:
My top 2 Android suggestions are:1) Don't use a task killer and 2) Download ADW Launcher. lol. I have a third but can't talk about that one.

Does it rhyme with "Boot"? :smileyvery-happy:

PJNC284

I plead the fifth

gregu

My droid was initially slow after the update but has returned to it's usual speed now. My problem is with the calendar. I downloaded a calendar app and when the update took effect it wiped out the calendar app. I attempted to reload the data manually to no avail. I downloaded another calendar app and when data is entered on either of the calendar apps I have downloaded, they force closed. The original calendar I got with the phone still has the data but I need a much better calendar app for my job.

RGoudy

I have not called to complain about any issues to be honest. I feel it would be a waste of time and the limited issues I have don't really bother me.

Rg

Cobjones

They will tell you to

* factory reset
* send in phone for replacment
* repeat above until you get tired of doing it.

chrislax123456

Since the new update, my phone has multiple problems, the worst being that it texts the wrong people. When I go into messaging and select a thread to text someone, it will open the thread and show my texts like it normally does, but then when I go to text the person, it will send the message to someone completely random out of my phone book. It is extremely annoying and has gotten me into some trouble because certain texts aren't supposed to go to other people. My sister has the same problem with her new update too. When I went to get it checked out at the Verizon store, they just said there is nothing they can do and I have to wait for a new update, it has been over a week and still nothing. I literally have been freaking out cause everytime i text someone i have to go in and check there number to make sure its them im texting. I SHOULD NOT HAVE TO DO THAT!!! It is a huge hastle and I am starting to hate my phone because of it. Please fix this.

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