I love my smart phone for multiple uses including calls, GPS, and getting information from colleagues and my boss.
The past 24 hours my phone will not turn on. It died yesterday and I need it for it's main purpose, communication.
In the past month, it fully died once, and it took hours to finally turn back on. Twice last week, if I turned it off, it took hours to turn back on. I constantly take out the battery, carefully, and place it back it on. I am so outraged that my phone has turned against me.
Please let me know if there is a RESET button. I am in the Downtown Cleveland area where no Verizon store seems to be and obtaining information is crucial in work.
I know it can be upsetting to have content in your phone that you need to access, but cannot. I wanted to make sure your device had powered back on. If not, please try troubleshooting your device in safe mode by visiting the link below:
Let me know if your device is working, or if this link helps.
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