Data problems in Extended Network
minerdude1
Newbie

Ok, my wife and I are visiting Pikeville KY this weekend as we will be moving here next month and need to find a place to live. The first thing we notice is that we are not able to connect to the internet on our phones in this town/area. I have a Moto Droid X and my wife has the X2. We can not receive emails, surf the web etc, BUT when we go to google maps, it shows us where we are...

Here is the kicker, I also have my work phone with me, which is a Crackberry, and I can connect to the internet just fine on it. It is on Verizon also and I am regularly getting emails on it also. I called Verizon about this and spoke to the Tech dept. They informed me that there is a large white area where I am at on their coverage map and that there is no coverage. I then told them about my Blackberry working as usual, and their response was that it probably is getting better signal. Thats BS, and I know they didnt really know what was going on and thats all they could come up with. I then visited their website and looked at current coverage maps and see that this entire area is supposed to be covered by extended network 1X data coverage.

The main deal here is that Navigation would be nice to have in this area while we are trying to find houses. It also matters because why should we pay for a smartphone and data when we can't use it! Please help me figure this out!

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Re: Data problems in Extended Network
commonsense101
Specialist - Level 2

blackberry has a lot less going on in them, they do useally have a stronger signal

Every device is different, why is it so hard to believe one would get a better signal over another?

KY is a tough state for vzw, i would think of switching if I was you

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Re: Data problems in Extended Network
commonsense101
Specialist - Level 2

Also one thing i forgot to metion, if you are in an extended network IE roaming vzw has no control of the data flow since it isn't their towers

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Re: Data problems in Extended Network
minerdude1
Newbie

Well I have the cheap of cheap Blackberry for my work phone. I just figured that my wife's newer phone would have much better signal reception than it. I understand the basis behind extended networks and how Verizon has no control over data. I was mainly wanting to know if there was some type of setting or something along those lines I could change.

We would think about changing carriers, but 1, we have been happy with Verizon and have had other carriers, and 2, we will only be in this location for 8 months then will be moving back to Denver. I will be upgrading my phone in the next month or so hopefully to the Motorola Fighter if it is out by then. We will get by if there is nothing we can do, I just figured I would ask!

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Re: Data problems in Extended Network
commonsense101
Specialist - Level 2

You can try to update the prl, *228, option 2, whenever you are in a verizon footprint.. but it does sound like its going to be a challenge there

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