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Delete all data from Phone

weymouthbret
Newbie
‎11-30-2011 05:16 AM

I just got a replacement phone after one month the.  I set up the replacement phone.  How do I erase all the data off of my old phone so I can send it back?

 

Thanks,

 

Bret

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Wildman
Legend
‎11-30-2011 05:28 AM

Follow the instructions located at http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=46649 that will allow you to hard reset the device and restore it to the stock out of box state...

 

Make sure to disable the Auto restore option to avoid your data getting restored automatically..

 

Preferred method

  1. From a Home screen, select the App menu (located in the lower right).
    App menu
  2. Select Settings.
    Note If the application icon is missing, select App menu filter (located at the top) then select All apps.
    Applications menu with Settings
  3. Select Privacy.
    Settings with Privacy
  4. Select Factory Data Reset.
    Factory data reset
  5. Select Reset phone.
    Note If presented, enter the current passcode or draw the unlock pattern.
    Reset phone
  6. Select Erase Everything.
    Note Allow up to 3 minutes for the factory data reset and reboot processes to complete.
    Erase Everything
  7. Refer to Initial Activation and Setup.
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weymouthbret
Newbie
In response to Wildman
‎11-30-2011 01:24 PM

Thank you for the help.

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