Disappearing keypad

[mikemaag]

During a phone call, when I need to enter numbers, I push "keypad" to bring up the keypad.  I hit one number and the keypad goes away!!..Then it comes back...etc..very annoying.  What is the fix?

[jnepsa · Accepted solution]

Is the entire screen going black and then coming back on? If so try using your other hand and keeping away from the top left corner of the phone. That is where the proximity sensor for the phone is. It tells the phone when to shut the screen off so when you hold it to your face it is not active.

[mikemaag]

WOW!! Thanks.  Works like a charm.  Although the sensor seems to be at the upper right corner.

[jnepsa]

There may be one on either side not sure lol.. Mine did it when i held with left hand... just glad to help ya out

[imragtop]

 I put it on speaker when using the keypad and it doesn't blank out. If you put it up to your face then, you get the beeps etc, because it does not blank out. You need to remember to take it off speaker.