Download Failed for 2.3.4 update

When I check for new updates, I am told that one is available. However, when I click "OK" I receive a message that says "Error: Download Failed". Anyone else seeing this? Anyone know how to correct it? I really don't want to go through a factory reset!

Kratos

Accepted answers

kratos

With no help from Verizon as they just told me over the phone to do a factory reset, I finally found a solution to this issue!

Check out this information: http://androidforums.com/htc-droid-incredible-2/418849-solution-2-3-4-download-failed.html

It worked for me and at least two other people!

Kratos

All comments

Wildman

If the software wont download you may have to, try connecting to wifi and then try downloading update again..

kratos

I have tried using wifi on three different ISP's and it still doesn't work. I have turned off Mobile Networks and tried WIFI only as well. I simply do not understand what is going on here and really wish I could figure this out.

Kratos

kratos

With no help from Verizon as they just told me over the phone to do a factory reset, I finally found a solution to this issue!

Check out this information: http://androidforums.com/htc-droid-incredible-2/418849-solution-2-3-4-download-failed.html

It worked for me and at least two other people!

Kratos

macsesso

You can not download official software updates from verizon on Wifi. They must be downloaded using phone connection. Please be prepared to search for the correct solution and be open to the advice of others.