Download Failed for 2.3.4 update

kratos
Enthusiast - Level 2

When I check for new updates, I am told that one is available. However, when I click "OK" I receive a message that says "Error: Download Failed". Anyone else seeing this? Anyone know how to correct it? I really don't want to go through a factory reset!

 

Kratos

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1 Solution
kratos
Enthusiast - Level 2

With no help from Verizon as they just told me over the phone to do a factory reset, I finally found a solution to this issue!

 

Check out this information: http://androidforums.com/htc-droid-incredible-2/418849-solution-2-3-4-download-failed.html

 

It worked for me and at least two other people!

 

Kratos

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4 Replies
Wildman
Legend

If the software wont download you may have to, try connecting to wifi and then try downloading update again..

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kratos
Enthusiast - Level 2

I have tried using wifi on three different ISP's and it still doesn't work. I have turned off Mobile Networks and tried WIFI only as well. I simply do not understand what is going on here and really wish I could figure this out.

 

Kratos

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kratos
Enthusiast - Level 2

With no help from Verizon as they just told me over the phone to do a factory reset, I finally found a solution to this issue!

 

Check out this information: http://androidforums.com/htc-droid-incredible-2/418849-solution-2-3-4-download-failed.html

 

It worked for me and at least two other people!

 

Kratos

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macsesso
Newbie

You can not download official software updates from verizon on Wifi.  They must be downloaded using phone connection.  Please be prepared to search for the correct solution and be open to the advice of others.

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