Driod X will not activate

ndog21
Newbie
My replacement driod X will not active help
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crb79
Specialist - Level 2

 


ndog21 wrote:
My replacement driod X will not active help

Exit out of the auto activate screen, then dial *228 option 3.  You will then have to listen to the prompts and input the info it requests.

 

Make sure your old phone is turned off when you attempt this.

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ndog21
Newbie
It says programing unsuccessful
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crb79
Specialist - Level 2

 


ndog21 wrote:
It says programing unsuccessful

I've seen this issue come up when you are trying to program it while not on a VZW tower.  When you use *228 does it say Verizon Wireless?

 

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Wildman
Legend

Make sure the original device is powered off because only one device will work at one time.  Also have you tried to log into your account online and under support area there is a activate phone option.

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ndog21
Newbie
I did thanks.
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ndog21
Newbie
Yes it said verizon wireless thanks it was some wierd password problem
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