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Droid 2 Global makes computer reboot

daleythompson
Newbie
‎01-14-2011 04:28 PM
When I connect my phone to my computer running Windows 7 via the usb cable it will give me a blue screen and reboot my computer.
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Android10
Contributor - Level 3
‎01-16-2011 07:44 PM




Make sure you have installed the correct drivers on the device.  



http://www.motorola.com/consumers/v/index.jsp?vgnextoid=bda09ec8009a0210VgnVCM1000008806b00aRCRD

 

 

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daleythompson
Newbie
In response to Android10
‎01-19-2011 04:43 PM
I installed the software 3 times and when I connect my phone to the computer it gives me a blue screen and reboots. It works fine on an old XP computer that I have.
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jsinmco
Newbie
In response to Android10
‎02-05-2011 04:28 PM

When you say make sure the correct driver is installed on the device, are you referring to the phone or the computer? 

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jsinmco
Newbie
‎02-05-2011 04:26 PM

Mine too!!

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jasnmar
Specialist - Level 1
‎02-06-2011 09:05 PM
The computer. You can't easily install new drivers on the phone.
Jason
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