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Droid 2 Screen problems

Tiebs
Newbie
‎05-14-2011 04:26 AM

Hello,

 

  I have a Droid 2 that i've had for about 6 months now and yesterday i pulled the phone out of my pocket and turned on the screen but all I saw was the backlight light up,and, the screen was black. I tried taking out the battery and putting it back in but its still doin the same thing. Does anyone know what might have happened or how to fix this problem?

 

                                                                                                                             -Tiebs

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erinpaige
Newbie
‎05-14-2011 06:53 PM
I have had the same problem with my droid 2. Taking out the battery and putting it back in usually works. I have also had to reset my phone a couple of times.
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AraceliT_VZW
Contributor - Level 3
‎05-17-2011 10:52 PM

Tiebs, once the screen goes blank, there is really not many troubleshooting steps that you can try. Aside from removing the battery, you want to check for any physical/liquid damage that may have caused this issue. If it is free of damage, you may will be eligible for a replacement under the warranty. Please send us a personal message for additional assistance. 

 

Thank you, 

 

AraceliT_VZWSupport

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