Droid 2 Software update failed.

tazg10
Newbie

I am having problems with installing the update software on my phone. I have read the PDF file and if the error message pops up after removing battery and putting it back and turning it on and download the update. I have done this 6times and every time, it will fail. I have no idea what else I can do. 

 

Can anyone help me?

 

Thanks.

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4 Replies
sallyshouse
Enthusiast - Level 3
Consider yourself lucky. I HATE everything they changed and am fighting with Motorola now. I'd give anything to dump the update.
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JoeL_VZW
Verizon Employee

Its frustrating to have the device keep freezing when trying to receive the update. I will definitely attempt to resolve this right away How many bars of signal strength are you showing? Is your device using a WIFi signal? Do you have the device backed up with your Gmail account? If so please hard reset the device. Please repost with your results.

 

Thank you

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JetDude
Newbie

I downloaded update on numerous occasions just fine but get fail message during install. I tried hard reset and still same error.

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silver6055
Specialist - Level 1

JetDude wrote:

I downloaded update on numerous occasions just fine but get fail message during install. I tried hard reset and still same error.


Have you ever rooted your phone?   If the system files aren't exactly as they "should" be, the update will fail.

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