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Droid 2 Touchscreen doesn't work
ady1982
Newbie
‎08-31-2012 04:17 PM

How do I unlock my phone if my touchscreen doesn't work? i was told you could do it by using the keyboard? Please help I need my phone!!

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Re: Droid 2 Touchscreen doesn't work
vzw_customer_support
Customer Service Rep
‎09-17-2012 03:26 PM

Hi ady1982,

I apologize for the delay and I am hopeful that your issues has been resolved since the original date of your post! If not, I can happily assist you. Has your phone been exposed to any physical or water damage? Try removing your battery for 30 seconds. I look forward to hearing from you soon.


Thanks for your involvement in our community forums,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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