Droid 2 does not connect to WiFi network with hidden SSID

vzw-user
Newbie

Hello:

 

I just purchased a new Motorola DROID 2 Global, and am having difficulty connecting it to my home WiFi network. My router is a DLINK 655 router, which I have set to 802.11n only with WPA2 encryption and I do not broadcast the SSID. I have gone through the setup process on the DROID 2 by entering the SSID on the phone providing my password etc. The phone keeps attempting to connect to the WiFi network, but just cannot do so. I have a Lenovo laptop which has no problem connecting to the network at the same time, and I have connect it many times.

 

If I change the router setting to broadcast the SSID, the phone will connect. But as soon as I hide it again, the connection will drop. The saved network setting on the phone will show "Not in range" even though I am standing right next to the router, and the phone connected to it just a minute ago when the SSID was being broadcast.

 

Has anyone else experienced this problem? Is there a solution to this problem or is this a known limitation of the phone?

 

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AntonioC_VZW
Verizon Employee

 


vzw-user wrote:

Hello:

 

I just purchased a new Motorola DROID 2 Global, and am having difficulty connecting it to my home WiFi network. My router is a DLINK 655 router, which I have set to 802.11n only with WPA2 encryption and I do not broadcast the SSID. I have gone through the setup process on the DROID 2 by entering the SSID on the phone providing my password etc. The phone keeps attempting to connect to the WiFi network, but just cannot do so. I have a Lenovo laptop which has no problem connecting to the network at the same time, and I have connect it many times.

 

If I change the router setting to broadcast the SSID, the phone will connect. But as soon as I hide it again, the connection will drop. The saved network setting on the phone will show "Not in range" even though I am standing right next to the router, and the phone connected to it just a minute ago when the SSID was being broadcast.

 

Has anyone else experienced this problem? Is there a solution to this problem or is this a known limitation of the phone?

 


 

A soft reset may resolve your WiFi connectivity concerns. Please remove the battery from your phone while is ON. Re-insert battery after 10 seconds. Power phone ON and allow it to register applications.

 

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