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Droid 2 freezes, then reboots

I have had my droid 2 for about 6 months now. Every so often, probably about once a day, when I take my phone out of sleep (either by pressing the sleep/power button, or by sliding open the keyboard) my phone will freeze, and then reboot. About 2 months ago I took it into a verizon wireless store and the technician player around with it for 10 mins, and said he ran a clean up. Basically said to not use Advanced app killer anymore, and installed norton security. It went less than a week before it was freezing up again. suggestions?

Comments

jasnmar

They do this a bit. Removing app / task killer is a good move. There are mixed messages on antivirus at this point (I'm personally without, but ymmv).

I've taken to trying to boot mine about once a day on purpose, rather than waiting for the random time for the phone to do it itself. It seems to not randomly reboot as much, but it still does some. Many want to blame this on misbehaving apps, which is quite possibly the case, but the OS should handle misbehaving apps more gracefully.

Jason

vampy64

Went I got the very first droid2 it keep rebooting and turn off went making calls or texting I got tired of it so I sent it back and got another droid2 this time I have no problem one thing I didn't add was that advance task killer and the lookout antivirus cause it was giving me problem I'm stuck with this phone for 2 year but most definitely I'm getting another phone went my time is up.

DroidudeAZ

Check the apps you have downloaded and read the reviews posted by others. If anything looks unsatisfactory, remove it. If that doesn't work, do a master reset and see how that goes, if it still does random reboots after that, call a Verizon tech and have them replace the phone (if you have insurance). Good luck!

naren

I had the same problem . I thought it was Truphone, removed it. Still happened. Removed ALL recent apps. Still happened. Then removed FreeMP3Droid (all memory resident app) . Then I removed Advanced App Killer, which recently updated, was stable before.

that did it . It was the App Killer !

Wendysue3

I have the same problem..and it can happen multiple times a day...sometimes even turning itself off and back on! When I took it to the verizon store they actually installed task killer! Sometimes I'll be mid-conversation and it will happen. My biggest concern is if I am in an emergency situation. I am NOT happy at all. Verizon has not offered to replace it and I am seriously considering splurging for the iphone. I love my verizon service, but this is the first time in four phones that I have NOT been happy...at all!

naren

So far after removing "Advanced Task Kiiler" no spontaneous freezes followed by reboots !

It could be some other app that has a big memory leak or cpu hog that freezes device till watchdog reset.

RossMS

I removed the advanced task killer a long time ago. Still having issues. Lately it has been sporadic, it will be fine for a couple days, and then freeze up all day long. I looked in my running services, and there aren't any outright hogs. It does bother me that there are things running that I don't want. Like skype mobile, it runs all the time even though I have never even opened the application (and force closing does nothing, it just opens back up on its own). Ill see how it runs through this week, then ill do a full data wipe and see if that helps. This whole issue just perplexes me. I mean we pay a good deal of money for these smartphones because they are supposed to be amazing, and then they have all these issues.

Jimbobabrino

I understand that APP killer is the source of many problems from reading this blog. But the whole reson I got that app was to perserve my battery. And it does seem to help with that. Every time I go to use the APP killer, it see that all these apps are on and draining the battery...when I didn't even activate them.

SO how do you habdle that issue without the APP killer?

Thanks...this is all very helpful.

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