Droid 3 Physical Keyboard issues..
xerinx
Newbie

Has anyone had issues with the physical keyboard either typing duplicate or sometimes triplicate of letters or numbers, or not typing anything when button are pressed? I just received my THIRD droid 3 replacement last week. I got it all set up, went to type a text, and this phone as the same issue. Is there something I'm missing or doing wrong? I'm not do for an upgrade until March and I really hate to keep calling and having a new phone sent with the same issues over and over again.

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vzw_customer_support
Customer Service Rep

Hi xerinx!

I hate to learn of an issue with using the keyboard on your Droid 3! I have some troubleshooting steps for you. Please use the following steps:

Menu > Settings > Applications > Manage Applications > "All" tab. Then, scroll down to Multi touch keyboard and push "Force Stop" and "Clear Cache." Once these steps are completed, re-test and post back with your results. Thanks!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

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