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Droid 4
gracie64
Member

We have a Droid 4 that gets really hot when in standby and nothing running in the back ground... Any ideas?

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Re: Droid 4
vzw_customer_support
Customer Support

Hi gracie64,  Let's give your phone a chil pill!  Has this been occuring since you got the phone?  Have you recently installed any new applications?  I would suggest running the device in Safe Mode for a little while to see if it still gets as hot. Here is a link to the instructions for Safe Mode on the Motorola Droid 4: http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=53953
Please keep me updated on the status as it would be my pleasure to help further.

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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