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Droid = 5 lockups and reboots in 2 hours

I just got my droid less than 2 hours ago and it has locked up and rebooted 5 times already. **bleep** I haven't installed any applications or added any media. It also seems like things are getting selected on the screen without me touching it. What to do?

Comments

Laytimator

I'd take it into the store.

callmemarc

I tried pulling the battery and I am letting it charge now. If it happens again then I am taking it into the store. Will they exchange it in the store if I ordered it online?

jrdante

Let it charge fully.....Mine rebooted when the batt was very low. If it continues to have problems. Return it to the store. They will replace the device..... doesn't matter where you bought it from. (providing you bought it online from Verizon Wireless)

callmemarc

Yup I bought it online from Verizon.

jrdante

If it's still giving you the reboot problem....return it for a new one....you have 30 days, with no charge to you as long as you stay with the same device. Any Verizon will take it back.

callmemarc

Well I hooked it up to my PC to let it charge and decided to transfer some music and pictures over at the same time. It rebooted 3 times while doing this...... Now I have it plugged into the wall and will let it charge fully.

jrdante

Use the wall outlet like your doing.....My battery was in the red....I was charging it on a car charger and talking on it with bluetooth headset. It just shut down and would not come back. USB chargers and vehicle chargers do not have the same voltage as wall outlet chargers. Get a full charge and put it through some tests. Let me know how it works out for you.

amitjusc

Been using my DROID heavily since Friday at 4PM when I picked it up from the store and have had zero lockups/crashes. Hooked it up to my PC, made phone calls, installed and used 10 apps, etc. I say return it and get a new one at the store. That boy ain't right, and there will always be bad apples during the manufacturing process.

kenyu73

Some android users over on the Sprint side noted that "formatting the SD card and doing a reset cleaned up some crashes.. I've never had to do that, but since alot of data is cache to the SD card, maybe the Droids have a bad batch of SD cards... makes sense, right? x-fingers!

To many parts that could cause the issues... would really stink if a bunch of bad SD cards were causing users to bring the Droid back as junk.

jrdante

kenyu73 wrote:
Some android users over on the Sprint side noted that "formatting the SD card and doing a reset cleaned up some crashes.. I've never had to do that, but since alot of data is cache to the SD card, maybe the Droids have a bad batch of SD cards... makes sense, right? x-fingers!

To many parts that could cause the issues... would really stink if a bunch of bad SD cards were causing users to bring the Droid back as junk.

Good Luck!

supitsmike

kenyu73 wrote:
Some android users over on the Sprint side noted that "formatting the SD card and doing a reset cleaned up some crashes.. I've never had to do that, but since alot of data is cache to the SD card, maybe the Droids have a bad batch of SD cards... makes sense, right? x-fingers!

To many parts that could cause the issues... would really stink if a bunch of bad SD cards were causing users to bring the Droid back as junk.

Formatting your SD card will do nothing to prevent crashing or freezing, unless, what you're doing is playing with music/photos, and even then it will rarely have anything to do with the SD card.

To the OP, your phone should no be performing this way, I strongly suggest you take it to a Verizon store to get it fixed, and as someone said, there will always be bad apples during the manufacturing process.

callmemarc

Still locking up after a full charge. I already switched back to my Storm and will try to exhange this thing tomorrow.

I formatted the sd card and it has not frozen again yet but I am still going to exchange it because I have lost all confidence in the one I have LOL

callmemarc

OK it just froze and rebooted while I was messing around with widgets on the home screen so formatting the SD card did not fix it.

supitsmike

callmemarc wrote:
OK it just froze and rebooted while I was messing around with widgets on the home screen so formatting the SD card did not fix it.

I thought I made it clear that it wasn't going to make a difference.

Take it back to the Verizon Store, and get a new one. If you go back to your Storm kittins will cry.

callmemarc

Alright so I took my Droid in and exhanged it. I have not had any lockups or reboots on the new Droid yet. It took the dude forever to activate the new phone but at least it got done.

supitsmike

callmemarc wrote:
Alright so I took my Droid in and exhanged it. I have not had any lockups or reboots on the new Droid yet. It took the dude forever to activate the new phone but at least it got done.

Congrats! Enjoy your new phone, and kudo those who helped you out here!

callmemarc

Everything is good. no lock ups at all and I've been doing everything I could to make it lock up LOL

Thanks to everyone for their help

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