Child Item

Site Totals

61362 Questions Answered 267 Categories

Droid Bionic Sim card

I just received the Droid Bionic today and the Sim card is not recognized by the system and therefore cannot be activated. Technical Support is closed by 11pm and it is now almost 12 midnight. There is no online support to address the issue of a sim card that is not recognized by the Verizon system.

Any suggestions other than waiting to go to the VZW store when it opens?

Comments

B33

Was your account information loaded on the Sim card. Its got to be loaded on the sim then you can pute into the Bionic then start up the Bionic. You should then be able to go to the step process it will ask you to program it.

If it won't let you do this then there may be an issue with the Sim card.

gerio

You will probably have to go back to your store.

The SIM is supposed to be activated when the subscriber info is entered into the system, either by the CSR at the store, or over the phone on that 877 (?) number. Then the card is inserted into the phone and the phone should activate over the air.

Supposed to, that is. My Bionic attempted to activate for 24 hours without success. The store guys were finally able to make the phone activate the next morning by inserting the card into an HTC Thunderbolt, letting the SIM activate, then re-inserting the card into my Bionic, where I was able to set the phone up from there.

Maddening, yes. But you might suggest this to the store guys when you take the phone in this morning.

Good luck, Geri O

jmurphy914

come to think of it mine had a lot of trouble activating also. It would have said "activating" forever. I pressed "emergency call" and dialed #611 or something, I forget the code, but then it programmed and I was all set.

I have signal issues that need to be fixed by this update that is coming end of the month. But I wonder if this has to do with the same sim card issue??

When I have no data connection for no reason, when its locked up, I have to pull the sim to fix it. hmmmm...

Child Item