Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Droid Bionic with multiple issues

I have a Droid Bionic with multiple issues:

  • Fast battery drain (2-3 hours)
  • VERY slow to recharge (4-5 hours) regardless of original or third-party charger used
  • Runs extremely hot with most apps if left on more than a minute (Waze, GoogleMaps, Browser if left on, Yahoo Mail, etc.)
  • Frequent (1-2x/day) unexpected reboot
  • Frequent (7-8x/day) apps become unresponsive
  • Very slow to engage GPS (4-5 min)
  • Frequently drops to 3G even in high-access areas, standing next to a friend using Verizon whose phone is on 4G constantly

Have tried factory reset, wiping cache, and deleting unused apps.  Thoughts, before I just take my whole family's plans to a competitor who will pay early termination fees and giveme a new phone?  

Re: Droid Bionic with multiple issues
Customer Service Rep

Hi TheSchanks,

Don't leave. We want you to have a device that works properly! When did these issues start? Has there been any liquid or physical damage to this device? How much free internal memory is available on the device?

Tweet us @vzwsupport