Droid Incredible 2 - Will No Charge

Scooter6
Newbie

I have had my Droid Incredible 2 for a couple of months now, loved the phone except for the past couple of weeks.  All of a sudden the battery would charge sporadically. Went to the store I purchased it at, of course they had to keep the phone for about a half hour to try and charge it.  They came back and said it wasn't charging, so I was given a new battey under warranty.  That lasted for about a week and now I'm back to having a phone that would charge sporadically.  One day it would charge on the regular charger, but the next day it wouldn't.  I then would charge it on the car charger and like the regular charger it would work one day but not the next, but would on the regular charger.  Has any one else come across this problem?????

 

I go to the store again today, of course they didn't take my word for it so they again tried to see if would charge, guess what it didn't.  I explained my situtaion, that my son has a medical condition and I need a working phone asap, like now.  We don't give a new phone it has to be a refurbished phone via fedex the next day.  Now my son's school is to call my cell incase of an emergency, I will now be with out a phone for almost 24 hours.  God help them that he does not have a seizure and turn blue and stop breathing and the school can't get a hold of me.  You would think with the price we pay for the phone and the maintence, that the phone is only a couple of months old that we would be able to get a new phone, I really don't want a refurbished phone that was soneone elses problem headache.

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Initech_milton
Enthusiast - Level 3
Sounds like the charging port might be bad.

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4 Replies
Initech_milton
Enthusiast - Level 3
Sounds like the charging port might be bad.
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Elitist_Jerk
Contributor - Level 2

The CLNR is not someone elses headache.. it is a device given to vzw from HTC

 

If you want a new device try calling HTC, see how long you are without a phone

 

You seem very upset at verizon when in reality they do you the favor. If you need your phone fixed under warranty you would send your phone back to HTC they would fix it, and send it back.. useally takes 2--3 weeks. Guess thats a lot longer than one day.

 

If your sons condition is so vital buy a land line, cell phones are not 100% reliable, smartphones even more so

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Scooter6
Newbie
Elitist_jerk
Think about it, land lines don't work in cars, plains, trains, you can't be called via land line while you are out shopping! Have you ever had a child turn blue and stop breathing? Thanks for the insensitive
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VA_Kev
Newbie

I think Elitist_jerk was just trying to be helpful.  I have worked in field service for years and can tell you that no product is 100% reliable.  If having a phone is this vitally important to you then you need redundancy.  Maybe getting a second phone from another carrier(pay-as-you-go) or adding another line to your vzw account for $10/month. 

 

I feel for you and your situation and just want to help.  Hopefully nothing happened during this 24 hours but I would suggest using it as a reason to be better prepared if it should happen again.  Vzw isn't going to change their policies anything soon, where would you be if this happened again tomorrow?

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