Cannot hear ringtones, alert tones or notifications. I can still make calls and hear thru the earspeaker, and i can plug in headphones and hear thru them. just have to keep my phone on vibrate it sucks.
Hate to ask, but have you tried turning the volume back up? Just trying to cover all bases here and get the simple solutions out of the way first.
Yeah i tried everything. went as far as buying a replacement speaker from http://www.repairsuniverse.com/htc-droid-incredible-2-loud-speaker-replacement.html and still did not fix it. i love this phone just wish i could get sound without using headsets
When you hit the volume rocker, does it show the volume slider? If not, maybe your volume button is broken? Try menu>settings>sound>volume, and change it there. Otherwise, something (drivers maybe?) might not be working properly. Other than that, maybe somebody with an X can give you better tips.
Volume rocker works fine. how would i know if its a driver? its not rooted and still stock - recently updated to gingerbread.
Unfortunately, without root access, there is no way to tell. Seeing as you just got the update (I'm assuming this started happening after the update) you may need to do a factory data reset. Verizon tech support will suggest this also and, if you try it, remember that all your settings and on phone data will be erased. Your apps should re-install automatically and, assuming you are synced with your gmail, your contacts and some settings (wifi connections, bluetooth connections, etc.) should be returned, however, any in app data will be lost. May be worth it, though, I personally believe that updates go smoother if a reset is performed first.
It was doing it prior to the update. and ive done 2 factory resets so far.
mcnitt89,
Hi! I'm sorry to learn about the speaker concerns you have, however I am here to help. Based on the information you've provided from your posts, a lot of troubleshooting has been completed and that's great! I would like to look at your account for specific information and hardware assistance. Please send me a private message for further help.
Thank you!
Just found this thread. I'm having the same problem as this guy with the speakers. Was working fine one minute and now no ringtone, audio, and most importantly ALARM! Please help!
Thanks
Same issue folks. Problem started about 3 days ago. I really don't want a new phone. HEEEEEELP! I did all the same steps that have been suggested. No luck.
@ nicka0217 Wow! That is terrible that the sound is not working. Thanks to the community for responding. I have had this issue before with my phone. Have you tried to pull that battery from the phone? If that didn’t work, have you tried to do a master reset? If not here are the steps to do so:
I am certain that this measure will resolve your issue. Thanks.
Will this reset erase everything?
Same problem here. On phone with Verizon for over an hour and they acted like I'm the only one having this problem. They did offer to let me purchase another phone for about $200. I'm so frustrated! Any help would be appreciated. Only had this phone a few months and I've been a customer for over 11 years.
Same problem here. On phone with Verizon for over an hour and they acted like I'm the only one having this problem. They did offer to let me purchase another phone for about $200. I'm so frustrated!
Had the same problem with mine. It also started going to car mode all on it's own, and changing screens. I swear the thing is possessed. Got a replacement today, hope it works better.
Got my new phone all set up, turned it on, used it for a few minutes, and now it won't even turn on. It's been charging all night and the light is still orange.
Same problem. No sound. All was good and now it's not...went to Verizon, did the factory reset as suggested after getting everything I could off the phone...and sound is back. Unfortunately, lost a lot of stuff that I couldn't back up. At least I have sound back.
Hello everyone. New replier to this post.
My Incredible 2's speaker stopped working one week ago. Checked everything I could on my end and finally went back to my Verizon store where they confirmed that my settings were correct. The Store removed the battery and performed a factory reset. No joy. Fortunately, I have a 2-year warranty so I am getting a replacement. However, last night I notice an automatic Verizon Update on my original phone. I didn't think much of this until a little later, I receive a call and my speaker (ring tone) started working fine.
So, has anyone else had a mysterious problem suddenly get resolved by an automatic update? First of all, I think this is great but I would have liked to know if this was a known problem.
I still think this is an awesome phone.
I have the same issue with the speaker not working. What is the solution?
I just developed this problem, too. What the heck is going on?
I'm having the same problem. All of a sudden,no ringtone. Volume control does not work. I do a restart on the phone, and it's back to normal. I'm missing calls. Also, it goes into car mode by itself. I didn't even know it had a car mode
Start a new topic or ask questions in the open forum.
