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Droid Incredible 4g lte won't charge

Ok I have had my phone for only six months and it was working perfectly. Then last night I went to charge it and the charge light would not come on and it would not charge. I have tried three different chargers and the same thing happens each time. I am not really sure why, is there something that i could have done to it or is it an error in the phone. By the way, I had the Droid incredible 2 before this, and it did the exact same thing.

Re: Droid Incredible 4g lte won't charge
Sr. Member

I have the same phone, i bought it the 1st week of Dec '12 and so far so good. Your phone may be the one that missed the quality check. If it's still under warranty try replacing it.

Re: Droid Incredible 4g lte won't charge
Customer Support

Hi Tymc,

I'm sorry to learn of the trouble you have had in charging your phone. Since posting your comment, has the issue been resolved? If you have tried three different chargers, the issue is most likely with the device. Has there been any physical or liquid damage to the device? When looking at the charging port, do you see any debris, slightly bent connectors, or a change in color? Please supply any additional details, thank you!

Christina B
VZW Support
Follow us on Twitter @VZWSupport

Re: Droid Incredible 4g lte won't charge

My wife had the Incredible 2 and the same thing happened. Tried different chargers and batteries. It ended up being the charging port. I changed it out and it seems to work fine, but I haven't reactivated yet so it isn't fully tested to hold the charge; but it does charge now. Also, sometimes lent or debris can get trapped in the charging port caused loss of contact. Hope this helps.