Droid Incredible Issues.

[smaxwell]

I have been having problems with my phone for atleast a month now, if not more. At first I would get a notification that my mail app was to full ...i couldnt read the whole message of what to do because there is not enough room and you cant scroll the message. well i wasnt able to  text anyone or read texts. To fix this problem, I would just clear all of my messages or anything that seemed full and the notification would go away for a few days. The past week the notification stays up no matter what i do.. i am not able to text unless i use the widget on one of my screens. i can not actually open the app. It just says its full. Well yesterday i got a notification saying that the storage on my phone is full and saying that i had to delete things to make room. I literally only have like 8 downloaded apps and i am not even using half of what my phone has available for storage. I only had 2 text messages on my phone and it wouldnt let me open my messages, do to it "being full". I have tried everything to free up space... there is nothing left to do unless i completely reset my phone. I have read that alot of people are having problems with their droid incredibles and are experiencing similar problems. Today I was trying to text someone and my screen froze when i typed the first letter. When i finally got out of my messages, my keyboard was frozen on the screen and i couldnt do anything. The only thing i was able to do is shut my phone off...but the problem would come back. I kept shutting my phone off because it would be stuck on the first screen. After a couple times of this happening, my phone turned on and just kept rebooting. It never goes to the homescreen... just keeps going through the whole start up cycle over and over again until i take the battery out. 

[TominqueBo_VZW · Accepted solution]

Hello smaxwell,

I do understand how important messaging is and how frustrating this can be.  We can check a few more things on your device and if successful great if not the next step would be to attempt a factory reset.   Do you have any 3rd party messaging apps on your device?  If so, first remove and see if you still have notification after power cycle.  I would then suggest  going to Settings>Applications>Manage Applications>All>find your messaging app and clear data and cache.  Also, you can do the same steps, but after pressing all apps under manage apps, press your menu button and sort by size and clear data/cache on the biggest apps.  Remove battery after this and retest.  If that doesn't assist you can go to Settings>Sd and Phone Storage>Reset Phone>Erase Everything.  Please keep in mind this will erase everything from your device, so you may want to back up your media to memory card and contact to Backup Assistance, Google or Sd card.  Also, keep in mind you will have to reprogram the phone after so follow prompts to activate and choose option 1.  Please let me know if this is successful for you.