Droid- Lost my contacts

Aizen_Sama
Newbie

I woke up this morning to find that all but 5 of my contacts were gone.  My call log is completely wiped out and even some of my favorites are missing.  Has anyone encountered this issue?  I haven't installed the update yet, so i'm at a loss for what happened.

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supitsmike
Specialist - Level 1

Best suggestion I may have: Check your contacts label in your Gmail Account.

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Aizen_Sama
Newbie

It looks like it got rid of all of my phone contacts and only kept the ones that are in my gmail.

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dferrantino
Newbie

Just had this happen to me and here's how I fixed it:

 

First, confirm that all of your phone numbers are listed under "All Contacts" in your GMail account

Open up Contacts on your phone

Press the options key

Press Display Options

Press on your Google account, it should open up and show all of your Contact groups with (blank) checkmarks next to them

Turn on "All Other Contacts"

Also make sure "Only contacts with phones" is checked on top or else you'll get everyone's emails

Press Done

 

Should have all of your contacts back. Let me know if it works.

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tzjohnson
Newbie

Worked great!  Thanks!

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jwheeler
Newbie

I am having a somewhat similar issue. I had been syncing my contacts from Facebook but after I updated, every phone number it was pulling from there is gone. Names, pictures and emails are still there, but every person I didn't physically enter a number in for has lost theirs. I've checked settings and everything seems set to sync. Ideas?

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dferrantino
Newbie

Might be facebook's fault, they recently changed their privacy settings.

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aliendroid
Newbie

I figured out the fix....Verizon was no help:

 

go to:

 

phone

contacts

menu

import/export

Import from SD card

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rjdroid
Newbie

Thanks! Had this problem caused by the update and this fixed it.

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Praemonitus
Newbie

 


aliendroid wrote:

I figured out the fix....Verizon was no help:

 

go to:

 

phone

contacts

menu

import/export

Import from SD card


 

This did the trick. Thanks!

 

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kartracer
Newbie

After fiddling with gmail settings online and on my new droid, my phone contacts were now just email addresses from my gmail account. Could not find my phone contacts anywhere.

 

The fix

 

Phone

contacts

menu

import/export

export to sd card

turn off phone

turn on phone

Phone

contacts

menu

import/export

import from sd card

 

Now my gmail and phone contacts are all there

 

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kartracer
Newbie

works fine now

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claireantonia
Newbie

I tried the Import from SD Card option and the phone gives me a message saying "Scanning SD Card failed. (Reason: "No vCard file file on the SD card.")


I'm pretty frustrated since I'd input all my contacts and now only a third are appearing.  But oddly they are in my call log if they are someone I happened to call in the past couple of days.

 

Is the only way to add and keep Contacts to put them in via GMail?  What if you just meet someone in person and want to get their number? Will it be lost the next time your phone syncs??  (I'm pretty frustrated with this phone right now.)

 

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