I have a question, has anyone experienced the R2D2 Droid turning off when no reception is found? I've had my R2D2 for 2 weeks and it has turned off twice and the turn back on. Is this normal updating? Any help is appreciated.
Bobdroid wrote:I have a question, has anyone experienced the R2D2 Droid turning off when no reception is found? I've had my R2D2 for 2 weeks and it has turned off twice and the turn back on. Is this normal updating? Any help is appreciated.
In no way is this normal. You might try doing a *228 op 1 programming and see if there was some issue with the programming on the phone, before you do the programming you will want to make sure that you have your stuff backed up just incase something funny happens. If this does not resolve the issue for you I suggest you give customer service/tech support a call and get them to troubleshoot the phone more, up to possibly replacing the phone. The reset issue is not normal though.
jasnmar wrote:
@Bob - my d2 also "randomly" restarts. Mine isn't associated with signal loss, as I've watched it happen with 4 bars sitting in my hand.
My restarts aren't very often, soifyou are seeing this a lot there could be a misbehaving app or a hardware problem.
First thing to try would be as advised above. Next thing is a restore factory defaults.
jason
My wife and my Droid 2's also have had random "restarts." She just told me last night she blamed hers on bad coverage, but I don't know if that is the only reason. My D2 has done it in good service areas too. VZW tech support suggested a factory reset. After the reset I went from once a week restarts to 2 to 3 times a day restarts. So called back and VZW sent me a replacement. Just had it a few hours, so still waiting to see how it works.
My suggestion... do a factory reset, and if that doesn't solve it call Tech Support. They are really good about making sure our phones work good, but they are going to suggest a reset first.
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