Droid Won't Turn On

sull
Newbie

Day 2 with the Droid.  All was fine. 

I had maybe half battery life last night and fell asleep without putting it on charger. 

Today, woke up and the phone was off.  Plugged it in, booted it up and the battery had drained and the message was still onscreen and immediately shut itself down again.  Let it charge for about an hour and said it was 100% charged.  Used it today and it was fine.  But just took it out of my pocket and it was off and now I cannot get it to turn back on, not even when plugged into charger. 

 

What should I do? 

 

Why has this happened?

 

I will now peruse the forums for more info.

 

Thanks.

 

Michael

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22 Replies
sull
Newbie

Talked to Verizon Tech Support Rep and since i cannot turn phone on, I was instructed to go to my local store for a replacement phone.  Hopefully, this is not a common issue.

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sull
Newbie

i removed the battery (hesitated because the battery cover is very hard to get on and off and i have heard some people may have broken theirs as the cover is always coming off) and then reseated the battery.  This fixed my problem.  I am now charging my Droid.  It was at 45%. 

 

So the questions are... why did the Droid turn off? why would the Droid not turn on?  Why does reseating the battery seem to help? Should phone be replaced?  Software Power Management Problem?  etc...

 

 

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randeecpa
Newbie

I'm having the same issue only resetting the battery (bberry trick) does not work. It wont turn on at all.

 

I'm so frustrated. 

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Eclyps19
Newbie

this happened to me on day 2 of having my droid. took it out of my pocket but it would not turn on. Had at least 70% battery.  I reset the batter and it's been working fine since then. I'm hoping it was just a fluke...

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ntwrks1
Newbie

Had the same issue TWICE today.   Totally dead, dark screen, won't turn on.  This is Day 7 of my Droid.  Just started happening today.   This sucks.  I do still get the Droid eye when I boot up.

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DMacRae
Newbie

My Droid just did this today. It shut itself off and won't turn on.  I removed the battery and put it back in several times, nothing.

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brigadierfrog
Newbie

I had something similiar happen to mine, took it back to the store and got a replacement. Changed my google password as soon as I got home. Wish I could have at least turned it on to clear it off though.

 

Happened on the 3rd day I owned the phone. I hope this isn't some inherent flaw in the phones design... that would be disappointing.

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rjones
Newbie

If you turn the DROID completely off, i.e. shut down the phone, you have to old the on button for about three or four seconds before it will power up. If you just put it to sleep, touching the button for a second will bring it awake. I thought my phone had died until I discovered this.

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HandyManDan
Newbie

Reseated the battery and everything worked.

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snorkel
Newbie

I am wondering if this is due to a unannouced OTA update.

 

Did any of you notice that the home screen no longer auto rotates unless the physical keyboard is open?

Also the startup droid sound is gone now.(don't miss that actually  Smiley Happy

 

Think about it a OTA update was done and because of the changes caused problems until you hard rebooted the phone

by removing the battery.

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rjones
Newbie

I think updates have been going on all along. The first four hours I had the phone it was slow to respond due to heavy traffice between my router and the phone on wifi. These things don't have to be announced. There are dozens of Motorola engineers in a bunker somewhere updating these phones as we speak.

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jillben
Newbie

My Droid also would not turn on. Left it charging overnight and it was fine when I left it, but would not turn on in the am. This is day 4 of ownership. Thanks to this forum, I re-seated battery and it came on. whew. Posting this so we can accumulate evidence that this may be a common problem.

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HBVZ
Newbie

Had the same problem after having the Droid for a few days.  Brought it to the Verizon store and they reseated the battery and it rebooted, but they weren't too happy with that as a fix and just gave me a replacement phone.  New phone just did it again.  I reseated battery and all is fine for now.  Curious if others who have had this issue have their phones in a case.  I'm using a Body Glove.  I did read a post where someone said their battery felt hot when they reseated (though I didn't notice it with mine).

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pecula00
Newbie

this happened to me today.  i had the phone since 11/9 and this is the first time it happened.  took it out of the holster and it was off.  90% battery left.  i had to take out the battery and put it back in.  all is well now.  i hope this does not start to happen often.

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jalexmontes
Newbie

unfortunately this happened to me.
i finished texting a friend and pressed the lock button.

I then immediately tried to unlock it and it never turned on again.

Battery pulls are not working for me.

This just happened on friday afternoon.

Now verizon is sending me a replacement which i wont see til tuesday

so im stuck without a phone. oh well. kinda miss the convenience of having a phone with me at all times.

a lil break wont hurt tho :smileywink:

just a lil upset that this happened to me

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ralphtt
Newbie

Had the same problem with my four day old Droid this morning. Just would not power up and nothing happened when I plugged the charger into the Droid. White light would not come on.

 

Removed and replaced the battery and fixed the problem.

 

Hope it does not continue to happen . . . !!  :smileysad:

 

Ralph

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mikhaels
Newbie

Thanks for this thread. My phone would not turn on this morning. I charged it overnight on the Dock. After reseating the battery it powered up with 100% charge.

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pbaude
Newbie

I had similar problem.  Droid is three days old.  No problems.  Battery at +75% after full night of charging.  Phone used in morning.  Mid-morning phone would not turn on.  Several attempts were unsuccessful.  Had to strip off Body-Glove case, then battery cover, then remove battery and replace.  Now it appears to be working, although it has been "updating data" for the last hour.

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maknyc
Newbie

I've had my Droid for 6 days now and it just did this.  It was working fine when I left the house but by the time I made it to the office it was off and would not turn back on.  Thanks to those who posted how to handle the situation.  I was able to remove the battery and replace it and it seems to be working fine now.  Just concerned that so many people seem to be having this problem and how often will it happen?

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pascalCase
Newbie

I had the same problem today.  Phone was about 50% charged, and would not turn on at all.  Plugged it in with the charger, and it wouldn't do anything.  Couldn't even see that little white light that is usually there when the phone is charging.  Took it to the Verizon store, they took the battery out and put it back, and then it would turn on. 

 

I have 3 days left in my 30 day return policy, so I'm not sure what I'm going to do.  I thought it could be just my phone, but I see a lot of others have the same problem!

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