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Droid X - - - Freezes ten seconds after turning it on
upstateny315_37040

I turned my phone off to charge it, and a few hours later when I turned it back on, it just froze. It wouldn't let me do anything. I have tried to reset it completely thinking that it was something that I downloaded, and it won't even let me do that. I do not know what to do or how to fix this problem. Any suggestions??

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Re: Droid X - - - Freezes ten seconds after turning it on
vzw_customer_support
Customer Support

@upstateny315_37040

Let's thaw out your Droid X!  Have you tried removing and reinserting the battery http://bit.ly/W6tPiQ?  Also, when trying to reset the device, if you're unable to complete the reset following the preferred steps, try resetting following these steps http://bit.ly/UsGS8F.  Let me know how this works out for you.  Thanks!

AnthonyTa_VZW
VZW Support
Follow us on Twitter @VZWSupport

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