Droid X Multimedia Dock Won't Work

wilchde
Newbie

I had purchased a Duracell MyGrid which uses a magnet on the back of the Droid X device to connect the power device.  I have since stopped using it and detached the magnet from the phone in order to use a Motorola dock instead.  When I place the device in the dock it does nothing.  It doesn't charge, doesn't change layout, nothing.  What should I do?

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mortb
Specialist - Level 3

First, I hope that you didn't mess up your Droid using a magnet. Now, for your immediate problem. Question: is your Droid in a shell cover/holder? If it is, you must remove the shell in order for the Droid to fit into the dock. It should work then. It's a pain taking off and putting back on the shell, but that is the only way the phone will fit into the dock.

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galaxie500fb
Contributor - Level 2

Get into the settings of your phone then go into applications. Click on manage applications and at the top choose all. Allow it a moment to display all your apps and then scroll down til you see desk home. Click on that program and then clear data, clear default, clear cache.

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wilchde1
Newbie

I gave that a shot but it didn't do anything.  I have continued using the MyGrid for now and it switches over to the Multimedia Dock mode and I have tried getting it to switch over using other magnets and it's worked.  It just won't work when I plug it into the dock, it doesn't recognize the charge or the magnet.

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wilchde1
Newbie

...also, I do not use a cover or anything on my phone.

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