This past sat (8/20) I updated my phone (3 hrs later) it worked well to until the yesterday(8/22) I was taken a vid of my son and wanted to upload the vid onto Youtube via the YOUTUBE app.....Since then my phone has been rebooting every couple of minutes.
Had to go to Best buy last night to purchase a lamo for my TV, and ask the Mobile phone rep there if she could help me, she attempted to drop all contacts on my SD Card (16gb) with no luck.....Erase all contacts with no luck......Factory Reset with no luck...What the heck? It just keeps rebooting....NO Service and No 3G!!!!! Please help, this update seems to be a burden to alot of people....
Any help you can provide would be greatly appreciated!
AJ
After the hard reset was your device clean without any apps or data or did it still have info on it because if so then it sounds like the sales rep did not hard reset correctly... Try resetting yourself with instructions at http://support.vzw.com/clc/devices/knowledge_base.html?id=33552 BUT MAKE SURE TO UNCLECK THE AUTO RESTORE OPTIONS because this cause issues..
Thanks will try and let you know......
AJ
OK so the Factory Rest work but had to use the alternate means, However when inputing my gmail account I recieve "Process System not responding" then the phone reboots on its own still......And is still rebooting on its own....Looks like no 3G services either. Recieved a text tho......reboot occured while reading text.....Let me know what you think....Thanks
AJ
Carolinahonker, thanks for sharing your process. If the phone is still rebooting constantly with no information on it, I would suggest having the phone exchanged thru warranty. Are you still having this issue?
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