Droid X and iMac

[dgraves]

My iMac is not recognizing the device.  Am I missing something?  I know when I connect at work (windows) it asks if I want to run the Motorola software.... Any comments would be helpful

Thanks

[geochapman]

Just plugged mine into my USB cable and I get  disk like a CD called Motorola. When I open the disk I get 4 icons labeled Autorun.inf, config.ini, MotoConnect_1.1.31_Driver_4.7.1.exe, and setup.exe. Nothing opens. I have no idea where to go further. When I  try to open any of them, it comes up they are on a locked volume.

[geochapman]

OK--I need to look further. I also get a drive called NoName that contains 16 items that are apparently the files of the phone. I do see one called media that must be where the music goes. I also see dropbox and kindle as well as others. I do see an untitled folder that contains 2 test files I created with Quickbooks.  I am looking at this with a 2 yr old iMac just so you know.I hope this helps you.

[moates]

I have provided some information below that may help.

Step 1 – Ensure Mass storage mode is enabled. (Instructions below)

http://support.vzw.com/clc/devices/knowledge_base.html?id=33714

Step 2 – Try putting the device into debugging mode.

http://support.vzw.com/clc/devices/knowledge_base.html?id=33914

Step 3 – Try a soft reset

-Power the device off

-Pull the battery out for 20 seconds

-Place the battery back in

-Power the device back on

[geochapman]

I think if you go to the notification area and follow his directions to mass storage mode, go back to the Media folder in the NoName drive open it , then go to audio folder or whatever it's called and put your music there you will be in business.