Droid X-conference call-caller hold issues???
boosangel
Newbie

Here is exactly what is going on:

 

I call Hubby 1st call and he answers

 

If I click dial pad instead of add call it only gives me the choice to end call on the dial pad instead of send I click add call then dial my home 2nd call click on green phone to send

 

I can hear him talking while it shows connecting/connected In Call but after a minute still no ring at all....it also shows merge call.

 

I tried the merge call but nothing changes...during this I can still him talking.

 

If I click the dial pad instead of the add call the only option is to end call. Should I be able to hear him? It is like the 1st call stays active it never goes on hold.

 

Thanks, Angie

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1 Solution

Correct answers
Re: Droid X-conference call-caller hold issues???
dirkbonn
Specialist - Level 1

I copy and pasted the following from my Droid X User Guide.  It was on page 11.

 

_______________________________________________________________

 

Conference calls

To start a conference call, call the first number. After

the call connects, touch

Add Call. Dial the next

number, or select it from contacts or favorites. When

the next number answers, touch

Merge calls.

Tip:

Before merging, you can switch back and forth

between the two calls by touching

Switch calls.

 

_________________________________________________________________________

 

 

View solution in original post

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Re: Droid X-conference call-caller hold issues???
angiem1211
Newbie

I have been trying to do a conference call today and every time my second line answers the phone the "merge call" button disappears. If I hit anything else it hangs up on both.  I need this for my business, it's very important to me. The one time I was able to hit merge call before the 2nd line answered it still didn't merge.

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Re: Droid X-conference call-caller hold issues???
Cody21
Master - Level 2

Just curious as I've never tried that ... but do you need a Conference Call "PLAN" of some sort that you must pay for?

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Re: Droid X-conference call-caller hold issues???
angiem1211
Newbie

No you shouldn't, it's just a basic 3-way really.  Mine worked fine until the other day.

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Re: Droid X-conference call-caller hold issues???
Cody21
Master - Level 2

Nice to know ... but not that it's now not working ...

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Re: Droid X-conference call-caller hold issues???
dirkbonn
Specialist - Level 1

I know my conference call worked earlier. Pre GB update.  But I haven't tried it recently.  I'll try tonight or if I get a chance, sometime today and post here with what happened.

 

 

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Re: Droid X-conference call-caller hold issues???
B33
Legend

Dirk i've done those kind of calls on a landline before but never on my X or my incredible an i tried to find some info on the issue in droid X pdf manual thats online an an could'nt come up with anything.

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Re: Droid X-conference call-caller hold issues???
dirkbonn
Specialist - Level 1

I copy and pasted the following from my Droid X User Guide.  It was on page 11.

 

_______________________________________________________________

 

Conference calls

To start a conference call, call the first number. After

the call connects, touch

Add Call. Dial the next

number, or select it from contacts or favorites. When

the next number answers, touch

Merge calls.

Tip:

Before merging, you can switch back and forth

between the two calls by touching

Switch calls.

 

_________________________________________________________________________

 

 

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Re: Droid X-conference call-caller hold issues???
B33
Legend

Hey dirk thankya sir i found it to after you posted i seen the page num. an so i went back to my pdf manual an was looking for it an could'nt find it at first but what was doing was i looking at the number up above an not the manuls no.my bad :smileysad: but i flipped a few more pages a wa la there it was. Also you can find the same in the X pdf gingerbread manual  but its on page 14. An Dirk Many thanks again for finding the info.

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Re: Droid X-conference call-caller hold issues???
Cody21
Master - Level 2

yes, Thanks everyone for the info on this... I wasn't even aware it was a feature. (must go back and re-read my manual).

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