Droid X-conference call-caller hold issues???

[boosangel]

Here is exactly what is going on:

I call Hubby 1st call and he answers

If I click dial pad instead of add call it only gives me the choice to end call on the dial pad instead of send I click add call then dial my home 2nd call click on green phone to send

I can hear him talking while it shows connecting/connected In Call but after a minute still no ring at all....it also shows merge call.

I tried the merge call but nothing changes...during this I can still him talking.

If I click the dial pad instead of the add call the only option is to end call. Should I be able to hear him? It is like the 1st call stays active it never goes on hold.

Thanks, Angie

[angiem1211]

I have been trying to do a conference call today and every time my second line answers the phone the "merge call" button disappears. If I hit anything else it hangs up on both.  I need this for my business, it's very important to me. The one time I was able to hit merge call before the 2nd line answered it still didn't merge.

[Cody21]

Just curious as I've never tried that ... but do you need a Conference Call "PLAN" of some sort that you must pay for?

[angiem1211]

No you shouldn't, it's just a basic 3-way really.  Mine worked fine until the other day.

[Cody21]

Nice to know ... but not that it's now not working ...

[dirkbonn]

I know my conference call worked earlier. Pre GB update.  But I haven't tried it recently.  I'll try tonight or if I get a chance, sometime today and post here with what happened.

[B33]

Dirk i've done those kind of calls on a landline before but never on my X or my incredible an i tried to find some info on the issue in droid X pdf manual thats online an an could'nt come up with anything.

[dirkbonn · Accepted solution]

I copy and pasted the following from my Droid X User Guide.  It was on page 11.

_______________________________________________________________

Conference calls

To start a conference call, call the first number. After

the call connects, touch

Add Call. Dial the next

number, or select it from contacts or favorites. When

the next number answers, touch

Merge calls.

Tip:

Before merging, you can switch back and forth

between the two calls by touching

Switch calls.

_________________________________________________________________________

[B33]

Hey dirk thankya sir i found it to after you posted i seen the page num. an so i went back to my pdf manual an was looking for it an could'nt find it at first but what was doing was i looking at the number up above an not the manuls no.my bad but i flipped a few more pages a wa la there it was. Also you can find the same in the X pdf gingerbread manual  but its on page 14. An Dirk Many thanks again for finding the info.

[Cody21]

yes, Thanks everyone for the info on this... I wasn't even aware it was a feature. (must go back and re-read my manual).

[B33]

Cody i new of the feature because its on our plans an i seen it many time's there. but as you said i did not how to work it on my phones. i guess i'll take up some reading as well.

[ChristinaB_VZW]

Thanks to Dirkbonn for posting this solution from the User's Manual for the Droid X. I am listing the information again below, in case anyone else needs it for a conference call on this device. 

Switch calls.

Conference calls

To start a conference call, call the first number. After

the call connects, touch

Add Call. Dial the next

number, or select it from contacts or favorites. When

the next number answers, touch

Merge calls.

Tip:

Before merging, you can switch back and forth

between the two calls by touching

You are able to download or print the User's Manual for the Droid X from here:

http://www.vzw.com/phoneguides

Thanks very much and have a good day!

[ChristinaB_VZW]

Hi Cody21,

Great news! You do not need an additional feature or a conference call plan of any kind to use call conferencing on the Droid X. It is a feature that is included in the phone. 

Please note: Airtime charges will apply for both calls when using conference calling. If you have Mobile to Mobile with other Verizon Wireless customers on your line, and are conferencing on their cell phones, the conference call would basically be a free call. Minutes would apply with non-Verizon Wireless numbers. 

I hope this information is helpful and thanks for your posting!