Droid X freeze when using punctuation in txt msg

Mattie
Newbie

No problems till last night while txtn and using punctuation....msg freezes-wont send or accept any other character after i hit any of the punctuation keys,  hit "home" and bottom half of home screen shows in top half--top half of "home" screen is in bottom of screen, then no response at all. predictive txt is off.  have soft rebooted about 10 times, am leary of hardboot for info that might be lost. am running on the 2.3.3 version. No extraordinary additions or apps on phone...  

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Cody21
Master - Level 2

See if this fixes it:

 

Wiping cache partition-  cures many ills and is better to start with this than a (gulp) full Factory Reset.

 

  • Power off
  • Power On Holding Home Key
  • When Andy with Exlamation Point Shows up Press BOTH Volume keys
  • Use Volume Keys to navigate to "wipe cache partition" and tap power button to select
  • Wait for it to finish and select reboot system

 

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Mattie
Newbie

Performed above process - to no avail :smileysad:

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JoeL_VZW
Verizon Employee

Thanks for the suggestions Cody21

 

Its very inconvenient when your device freezes. I'm glad predictive text is turned off that can interfere as well. Please also try "Clear data" under Settings->Applications->Manage applications->Multi-touch keyboard. Motorola has been informed of this and they are working on a permanent fix. As soon as they inform us of the solution we will post it as well.

 

Thank you

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KimZee
Newbie

I am experiencing the exact same problem with my Droid X (ie. freezing while using punctuation in text message, then half-screen going black, etc.) and have tried many of the suggestions I've found on this and other Droid forums--with no success. I have not opted for the Factory Reset and I'd rather avoid it, which brings me to my question:  How's that solution coming folks?!

 

Any more ideas?

 

 

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KimZee
Newbie

OK. I had not tried Joel's suggestion. Just did and it's working (text sans freeze upon adding punctuation) ... so far so good. Thanks Joel! Still, Motorola, would like the permanent fix.

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