Can you tell me the steps for resetting? Kinda new at the new fancy smancy phones 
( Used my old StarTac for about 10 years ( you know when phones were just for making quick calls when away from home) LOL
ok Thanks for all your help I really appreciate it! Keep warm! 
Ur welcome the reason i recomended calling teck is those guys no what there doing an can look up ur account an trouble shoot with you on the phone an recomend what to do: or help u reset it. good luck to ya let me Know when its up n running again. 
I know that hurts wished they coud've got it goin for ya: im on my 3rd incredible an what gets me is it was a softwear issue that HTC could have fixed before i even got a incredible but they kept blaming other issues an it was after being on the phone for 3 hours with a T3 tech an then again 2 hours in the following days and him taking a incredible home with him an doing test at home then talking to employees that work in his dept. an they to had the same issue he wrote a ticket an sent it to HTC an they finally resolved the issue: But i would've had to take back my first or second Incredible at all. When u get your new X let us know on the forum.
One more thing id like to tell Ya hajo is I'D be leary to hook it up to the P.C. again but there is a neet thing u can do since u have a gmail account an ur contacts are on the X is u can go on your pc to ur gmail account an u'll see ur contact list that u have on the X on ur P.C. an if u need to update it or ad more contacts u can there: kind of cool isnt it .
thank ya loyd :
