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Droid phone keeps shutting off?
eaglef16
Member

What is wrong when phone keeps shutting off @ different times & doesn't want to turn back on?

Re: Droid phone keeps shutting off?
vzw_customer_support
Customer Support

Let's find out together and explore ways to keep your phone on for good Kim. When did this random rebooting issue start? Do you remember if it started after installing/updating a particular application/software? Is there any physical/water damage to your phone? Software System version? View system version as per this link http://www.verizonwireless.com/support/knowledge-base-83028/


AntonioC_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Droid phone keeps shutting off?
Jbsmomlisa
Member

Mine is doing the same thing.  Doesn't matter what I'm doing, it decides when it wants to shut down.  Sometimes it will turn back on, other times it wont for several hours.  Any suggestions?

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