Droid's is locked and Google account is not working

jeovanni
Newbie

I got up this morning and my droid's phone was locked.  I entered my Google account and is telling me that is the wrong user name or pass word.  I went to the internet and I was able to create a new account, but I still not able to log in.

I don't remember my previous user name or pass word.

What to do?

 

 

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AntonioC_VZW
Verizon Employee

 


jeovanni wrote:

I got up this morning and my droid's phone was locked.  I entered my Google account and is telling me that is the wrong user name or pass word.  I went to the internet and I was able to create a new account, but I still not able to log in.

I don't remember my previous user name or pass word.

What to do?

 

 


 

Please keep in mind that creating a new Google account will not grant you access to the contacts and information stored on your previous Google account. Please contact Google to reset your previous password account and you will be able to synch your phone entering the proper Google account credentials.

 

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