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Droid touch screen freezes...

I received my Droid on Nov. 10th. At least every day the touch screen will freeze, usually when I'm not using it. I'll push the power button to activate the screen and it wont register my finger to unlock, it doesnt recognize it anywhere. I have to turn it off using the direction pad on the physical keyboard which is annoying because the droid takes so long to turn on. The real pain is that it doesnt always work, I'll turn it back on and it will still be frozen. Did I get a lemon? Is anyone else having this issue? I can't deal with this any more.

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Ardoreal

AIRICCC wrote:
I received my Droid on Nov. 10th. At least every day the touch screen will freeze, usually when I'm not using it. I'll push the power button to activate the screen and it wont register my finger to unlock, it doesnt recognize it anywhere. I have to turn it off using the direction pad on the physical keyboard which is annoying because the droid takes so long to turn on. The real pain is that it doesnt always work, I'll turn it back on and it will still be frozen. Did I get a lemon? Is anyone else having this issue? I can't deal with this any more.

Buddy you definitely got a lemon. These types of touch screens, being capacitive, do not typically behave this way.

SusanHome

Did anyone find this answer yet? My phonewas fine. I ended a call, put the phone down. The phone rand and the touchscreen did not know i was there...it won't unlock. I have done soft resets a few times with no luck. Motorola told me to send it to them for repair and be without it for a week.

I love this phone. The worst part is I have text messages from people that mean thousands of dollars in business...i can't view them!

Is there no plan B to use the keyboard to unlock the phone? HELP!!!

GreySeal

SusanHome wrote:
Did anyone find this answer yet? My phonewas fine. I ended a call, put the phone down. The phone rand and the touchscreen did not know I was there...it won't unlock. I have done soft resets a few times with no luck. Motorola told me to send it to them for repair and be without it for a week.

I love this phone. The worst part is I have text messages from people that mean thousands of dollars in business...i can't view them!

Is there no plan B to use the keyboard to unlock the phone? HELP!!!

Assuming you bought the phone from Verizon, they are who you should call, not Motorola. Verizon will replace it either at a local store, or if the store doesn't have any, they will Fedex you one 2nd day air.

Call service (#611) and explain the situation. You definitely need a new phone.

pickles4601

my wifes eris has the same problem. Locks up daily. we replaced it and the new one does it as well. My eris has no problems. I run more apps than she does and use it all the time. Wish there was a fix.

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