Droid2 Gingerbread Update/Texting Freezes

[msmcknight]

Since the "update" on 9/3 (gingerbread, I presume), I'm having problems with texting.  My phone freezes in the middle of typing a message, so I touch 'home' to unfreeze, then go back to texting my message only to find I have to start over.  Anyone else having this problem?  Very frustrating.

[limabean]

My son's dorid2 returns to home whenever he types the word 'the'. When he returns to the text messaging ap the message he was typing is gone. No solution yet.

[#3]

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msmcknight wrote:

Since the "update" on 9/3 (gingerbread, I presume), I'm having problems with texting.  My phone freezes in the middle of typing a message, so I touch 'home' to unfreeze, then go back to texting my message only to find I have to start over.  Anyone else having this problem?  Very frustrating.

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Hi there!

I would like to look further into this concern for you.  Does it make a difference if you use the physical keyboard or the touch keyboard? Have you noticed if certain words or letters are causing it to freeze? Also, in the mean time, go into Settings>Applications>Manage Apps>All>Keyboard; then tap 'Clear Cache' and 'Clear Data' to fix this issue.

Please reply so I and the community can help out more!

Thank you!

[yana214]

My phone does not show "Keyboard" under All applications as you pointed out.  Therefore I cannot clear cache.

[breezex · Accepted solution]

yana214 said:  "My phone does not show "Keyboard" under All applications as you pointed out.  Therefore I cannot clear cache."

Do you see: Multi-touch keyboard?  If you have not installed another keyboard program or use Swype, that is your keyboard.

[yana214]

OMG!!!!!  I found "Multitouch Keyboard", cleared the data....and all is well again!!  THANK YOU SOOOO MUCH!!!!

PROBLEM SOLVED!!!!

[KimiCabanna]

You are awesome!  This fixed my phone.

I was texting, and everytime I would type between 1 to 3 words it would lock up and freeze.   I would have to hit the home button, go back in and try again.  I was able to use my voice recognition tool, but sometimes that defeats the convinence of texting on the keyboard.    So glad I found this post and solution. It really helped me!

[TalksAlot]

I have the same problem. My phone won't let me type anything into a text or update facebook, etc. I use the physical keyboard for typing. I also do not see the keyboard in manage apps. It is not a keyboard issue, as when I try to type, it force closes or goes to google search or the home page. Sometimes when I return to the text message, it is still on the screen but won't let me send, I have to remove and replace battery.

[mysteryms]

mine also worked fine until week e. freezes with words you or your. cache cleared...will try clear all data to see if this works.

[AnthonyTa_VZW]

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mysteryms wrote:

mine also worked fine until week e. freezes with words you or your. cache cleared...will try clear all data to see if this works.

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Thanks for posting mysteryms!

Please let me know how the clear data troubleshooting step works for you!

[jr6300]

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I would like to look further into this concern for you.  Does it make a difference if you use the physical keyboard or the touch keyboard? Have you noticed if certain words or letters are causing it to freeze? Also, in the mean time, go into Settings>Applications>Manage Apps>All>Keyboard; then tap 'Clear Cache' and 'Clear Data' to fix this issue.

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Multi-Touch Keyboard>Clear Data did the trick for me. Been banging my head for almost 2 days.

Clearing data in default messaging & Handcent didn't do the job that I saw on another forum.

Thanx!

[jr6300]

The shame is that I have to clear the Multi-Touch Keboard data @ least once or twice a day or my phone locks up again. We need a fix for this or a setting to "auto-clean" the data.

[KinquanaH_VZW]

jr6300, I use text messaging for over half of the communicating I do per day, so I understand how frustrating this can be. After research of the issue regarding the Droid 2 freezing while texting, I found this to be a known issue reported by our customers. Our current fix was to clear the data from the multi-touch screen settings, but per your post I show you have to perform this daily to prevent your screen from locking up. Another trouble-shooting step you can try is going to the keyboard settings , choosing multi touch and turning off the next word prediction. 

Please let us know if this helps. 

[cmkehres710]

I've been having same issues, but a lil different. Text freezing, but, I could punctuate.between.words.people.thought.i.was.crazy..

After turning off next word prediction,all is fine. I hope this helps everyone here with issues. I couldn't locate the clear cache, or clear data.

Merry Christmas all

[jayhawk1]

I had been having the same EXACT problem with my Droid 2 Global. It would freeze...every time between 1-3 words into the text. I had to go back to the home screen and go back into the text to continue. Sometimes it would freeze MULTIPLE times during the same text and I would have to keep reopening the text to keep typing. Very frustrating that it took 5 minutes to write a text. I noticed it was also doing this on other websites where I would try to type text...i.e. facebook mobile etc.

All I did was turn off the word prediction like you suggested and it was good to go. I was so frustrated I was almost ready to go try to get a new phone...but now everything works just fine.

THANK YOU SO MUCH FOR YOUR HELP!!!!!

[lynease]

This fixed my problem also settings/language & keyboard/muti-touch keyboard/ next word prediction off

Thank you!

[mauer8]

I am having the same issues that everyone has been talking about in this thread with my Verizon HTC Thunderbolt.  It is up to date on the system.  And I tried everything you say, I have disabled the word prediction.  And I don't have Keyboard or Multi Touch Keyboard under All in My applications.  But I do have Touch Input, so I have been clearing the data on that frequently.  But this is very frustrating because it still doesn't totally fix the problem and it erases all my words I save under my personal dictionary so it is like starting over every time getting my phone to remember words I use frequently.  Also not to mention that I spent $250 on my phone and pay about $100 a month for my one line, just so that I can be able to use my phone a lot and still have to deal with all these issues. Please let me know if there is another fix that I can try or please find something to really fix this problem.

[dover]

THANK YOU!  I was having these issues too.  It seemed to do the fix for now!

[yana214]

Yes my phone has been doing the same thing.  The update worked perfectly fine for about one week.  On week 2, I noticed that when I typed "What " (capital W and a space after), the texting application would freeze, and I'd have to go back to the home page.  When I retured to text, the entire message would be gone.  Then I noticed that when I used Yahoo Messenger, my phone characters would stop showing up, then eventually an error message saying that the "conversation applicationi for yahoo messenger has failed"  and i'd have to force it close.  Once again, when I returned, the entire message would be gone.  Yesterday, the yahoo messenger will not allow me to type more than 2 words.  And my text messaging will freeze after any word that starts off underlined (I tried turning off autocorrect, but nothing has changed).  This is ridiculous.  Is there a way to "down-date" because this upgrade is ridiculous.  I JUST got a phone that worked after 4 replacements.  Now that I finally got a phone to work, this update has ruined it.  Oh, one more thing, when I type in my browser, I have no problems.  It is only for conversation based applications.

[angelgurl3875]

I have a similar problem.  Mine seems to freeze whenever I hit the space bar or any of the puncuation marks especially "."  Sometimes my keyboard even stays frozen on the screen.  I've been using my swype keyboard and it works fine but I prefer my Multi-touch Keyboard.  When I go to clear the Cache there is nothing in there to clear but I can clear the data....will I lose anything important or mess anything up if I do that, though?  It's the only thing I have not tried yet to fix it.

[norvon]

Will clearing my data cause me to loose all my text messges?