Vibrate mode was working fine then a couple weeks ago it just stopped working, i.e.. incoming calls will not vibrate the phone. The "phone vibrate" mode is checked in the "Settings -> Sounds & Display settings". I've power cycled the phone but no luck. Is there another option perhaps that needs to be turned on/off? Even when I turn the volume off with just the vibrate mode initiated the phone will not vibrate. I thought about a "Hard Reset" but maybe someone here has a better solution?
Never mind. Atfer talking to Verizon Support and hard reseting the phone several times, it turns out that the phone needs to be replaced. New phone will arrive on Thursday.