Droidx vibrate mode no longer works

[meyekle]

Vibrate mode was working fine then a couple weeks ago it just stopped working, i.e.. incoming calls will not vibrate the phone.  The "phone vibrate" mode is checked in the "Settings -> Sounds & Display settings".  I've power cycled the phone but no luck.  Is there another option perhaps that needs to be turned on/off?  Even when I turn the volume off with just the vibrate mode initiated the phone will not vibrate.  I thought about a "Hard Reset" but maybe someone here has a better solution?

thx

[Wildman]

Have you tried turning the volume down until you enter vibrate mode?

[meyekle]

Never mind.  Atfer talking to Verizon Support and hard reseting the phone several times, it turns out that the phone needs to be replaced.  New phone will arrive on Thursday.