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Dropped calls
rpk431
Member

Hello.  I am also having horrible dropped call issues.  About 50% of the calls I make from my house that are over 2 minutes long are dropped.  I live in central San Francisco.  A Verizon rep offered to sell me a mini tower to boos t my reception, but I don't feel I should hve to pay extra to receive the service I'm already paying for.  I'll re-iterate that i live in a major metropolitan area with a clear view of the sky.  Calls in my house and all throughout my neighborhood drop frequently.  Any help appreciated.  I've done all the resets, power cycling, etc to no avail. 

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Re: dropped calls
commonsense101
Sr. Member

Does it work outside? Did you recently mov? Did you mark any calls and file a trouble ticket?

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Re: Dropped calls
wolfiii
Member

I too have dropped calls, I tried calling *611 three or four times today and it took over 30 to 45 seconds to connect and then dropped after less than a minute.  All this at my home address, that when I look it up on Verizon coverage map shows as in good LTE for data and digital for phone and even 3G, they are alos trying to sell me a box to attach to my internet for a service that they are supposed to be providing................I have tried resetting network and rebooting and everything I can do, to no avail, Verizon has no answer for me.

I even now have friends call me and say that I didn't answer my calls.......

Any suggestions

I too am near a major area, Tampa and maps looked good for coverage, is why I switched to Verizon, can you hear me now?

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