Dropped calls

vasilisa
Newbie

Am I the only one experiencing dropped calls? The end call button is right in the middle of the screen so my cheek keeps touching it and ending the call. I've had more dropped calls using this phone than I've had in my 2 + years of using verizon. Is there a solution to this? I'm thinking of returning it.

0 Likes
Reply
9 Replies
crb79
Specialist - Level 2

I have not had this problem at all.   You could turn your screen off during your calls.  When I hold the phone to my ear, the "end call button and bottom half of the phone is about 1 inch from my cheek.

0 Likes
Reply
cfconn
Enthusiast - Level 2

When I place the phone up to my ear to talk my screen automatically goes off.  Then comes back on when I remove it from my ear. 

0 Likes
Reply
budone
Legend

Doesnt the screen shut off when held to the ear to avoid such mishaps?

0 Likes
Reply
crb79
Specialist - Level 2

 


budone wrote:

Doesnt the screen shut off when held to the ear to avoid such mishaps?


I was pretty sure it did.  If their phone is staying on maybe there is a setting that needs to be checked under call options.

 

0 Likes
Reply
TheGreatOne
Master - Level 1

 


crb79 wrote:

 I was pretty sure it did.  If their phone is staying on maybe there is a setting that needs to be checked under call options.

 


Could a lock be put on the phone some how to prevent pushing that end button?

 

0 Likes
Reply
crb79
Specialist - Level 2

 


TheGreatOne wrote:

 


crb79 wrote:

 I was pretty sure it did.  If their phone is staying on maybe there is a setting that needs to be checked under call options.

 


Could a lock be put on the phone some how to prevent pushing that end button?

 


I'm still new to the Android scene, but I do know that with WinMo OS there were many custom programs which did this very thing.

 

 

I would imagine that it would not be that hard for a programmer to build an app that does this. 

 

 

Edit:  After a quick search I found this:  Proximity Sensor app

 

It locks the phone when the sensor detects that it is close to your face.  It's meant to be used for those people who have issues with the screen not timing out when up to your ear.  

 

http://www.androlib.com/android.application.tomreay-proxsensor-xnxi.aspx

0 Likes
Reply
AZSALUKI
Legend

if the phone is held properly then the screen should shut off. apps may help this, but i suspect if it's being held in an odd manner, they won't. sensor could be bad as well. that's not too uncommon on these devices.

0 Likes
Reply
crb79
Specialist - Level 2

 


AZSALUKI wrote:

if the phone is held properly then the screen should shut off. apps may help this, but i suspect if it's being held in an odd manner, they won't. sensor could be bad as well. that's not too uncommon on these devices.


Yes it could be that it's not being held properly, or that the sensor is bad.  But the owner is going to have to find a way to live with it for a week or so while a replacement is ordered.

 

0 Likes
Reply
AZSALUKI
Legend

i read somewhere that your hair could actually cause the sensor to not detect that it is held to your ear? don't know how much truth there is to that, but it'd be worth trying to pull you hair back behind your ear (if you even have long hair).

0 Likes
Reply