Duplicate Text Messages
DKBS
Newbie

I have been receiving duplicate text messages a lot lately on this phone. Any suggestions as to how to fix this problem?

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WCMack
Specialist - Level 1
Dear DKBS,

There are several threads in this forum discussing this issue. I have not experienced the same problem, so can't tell you personally what you might do to solve it. Use the search box at the top of this page, just below the Verizon banner, to find these threads.

I hope you find the solution.
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AnthonyTa_VZW
Verizon Employee

DKBS wrote:

I have been receiving duplicate text messages a lot lately on this phone. Any suggestions as to how to fix this problem?


Thanks  for the suggestion!

 

DKBS,

 

If you are still experiencing problems with receiving duplicate texts messages, please reply to my direct message with the requested information.

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IamTheD
Newbie

I just got off the phone with Verizon (Call from a diff phone, 800-922-0204, option 3) and the rep was great. So far I'm fix but if anything changes I'll update this thread.

All she did was have me power down my phone and "Refresh the messaging features in the switch". I powered up, had a bunch of users text me and had no duplicates.

FYI - I'm using a Motorola Bionic. My issue was only occuring when the sender was an iPhone user. They could have been on AT&T or Verizon. I was also getting anywhere from 1 to 10 duplicates from the sender. I hope this helps. I'm going to post the same response in some other threads.

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