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My Droid X is suddenly not picking up my Comcast e-mails. What's up with that?
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Hey, Cody! It worked! My test e-mail actually came straight to my phone! Mark this one as solved.
See thread posted earlier (by me) ... There appears to be a network outage going on ... depending on where you live.
I'm not sure if this is the answer or not - I'm in Indianapolis, IN.
Sorry .... so to be clear, is it just EMAIL that is no longer working for you? Can you be a bit more specific what error you're getting? I assume this has worked for you before just fine and suddenly stopped?
Yes, it is just e-mail that is not working. It was fine before - but for several days, I've not been getting my e-mails on my phone. I still get them on computer - just not on my phone. I deleted the account and put it back on the phone. That seemed to work for a day or 2 but now even that doesn't work.
You could try going into Settings / Applications - scroll down to the email App you're using and click on it. Then click on "CLEAR CACHE" and/or "CLEAR DATA" ... sometimes things get "stuck" in the system requiring a refresh. Which APP are you using for email?
Let us know if that works.
I'm using Comcast as my e-mail account. I've been refreshing it and that does help occasionally but doesn't solve the overall problem.
But which APP are you using to access Comcast? I don't see a "COMCAST EMAIL" App .. So yes, you probably have it configured in My Accounts, but how are you accessing the email?
Sorry! The e-mail APP on my phone - it's the envelope with the red @ in it.
Bring up the APP, go into EMAIL SETTINGS and check what your EMAIL DELIVERY options are. Specifically, what is DATA PUSH set to and what is the FETCH SCHEDULE set to? You don't have "SYNC OVER WiFi only" set do you?
DATA PUSH is off and FETCH SCHEDULE is set to every 15 minutes. SYNC OVER WiFi ONLY is not set.
And on that first settings screen, your Default email account is COMCAST, right?
If that is true, I would take that other step to clear the cache and data and see if that fixes it ...Otherwise, I'm at loss ... See my previous post about Clearing Cache. Try that and restart the APP and see if it fixes it.
Yes, my default is Comcast and I've cleared the cache. I haven't received any e-mails in the last hour or so. I'll have to send a test to my Comcast from my work account and see if it works. Thanks for all your help - even if it doesn't work I still appreciate your efforts. Have a great weekend! We are leaving work early today because of snow with more on the way.
Hey, Cody! It worked! My test e-mail actually came straight to my phone! Mark this one as solved.
Very strange .... maybe check on the COMCAST side of things to see if anything changed over there (or in GMAIL). If you find out what the problem is, please update this so everyone can benefit.
Take care.
Never mind -- you beat me to it ...
Glad it's solved !!!!
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