E-Mail Set-up Problems

[tk3765]

Good afternoon

I got this version of DROID this past weekend when my DROID decided to die.  I have verizon yahoo as my e-mail and copied the settings from my PC exactly as written to the DROID e-mail set-up.  Now, I can receive e-mails on both my PC and DROID but when attempting to send, the messages get locked into the Outbox on the DROID X and the PC but the PC is giving me a "cannot open outgoing server" error.  Verizon FIOS is working it but they do not know the problem.  Any ideas?

[bearone21]

"copied settings". the only items required for yahoo mail are your email address xxx@yahoo.com and your password

[Wildman]

Yahoo is one of the easiest accounts to configure because the device does most of the settings for you, normally all you have to do  is place the email account and password information...   I suggest you remove the account and set it up with the default settings only and I believe this will resolve your issue.

[tlkng1]

Verizon is having a migraine today.  Originally I had registered using this name, then, it wouldn't accept this name and I had to create the tk3765.  Now it won't accept tk3765 but will accept tlkng1....(its been a long day). 

 Anyway, the problem may be that when I originally set-up my Verizon e-mail account (on the regular computer), I set up with Yahoo Verizon.  Therefore, my server names are outgoing.yahoo.verizon.net instead of the standard which DROID would have originally set up (I modified it myself but have taken it off twice and re-entered with no luck).  After an hour on the phone (using up minutes since I don't have a landline phone), the tech and I managed to get the computer e-mail working again but the DROID X is still a problem.  Since they can't troubleshoot the settings while I am on the phone, I have to go into a store to either have them work through it or so I can use their phone to call.

Now * I * have the migraine

[bearone21]

1.800.922.0204 is a free call to cust serv from any phone/pay phone.

don't do auto setup on the phone

suggest you go to yahoo.verizon help on the computer.

[Wildman]

So the yahoo email is part of Verizon? I didnt realize they are the same, just thought OP was a mistake when it said Verizon Yahoo.

[bearone21]

me too, i just went to the site.

[tlkng1]

Yahoo is separate from Verizon but because so many people also have a yahoo account, this was a way to sync the two so a person gets both yahoo and verizon e-mail without having to go to different locations.  It was one of those time savings and service to the custmer ideas.

I won't leave the store tomorrow until this is solved so will post the solution when I get home.  Just in a matter of course, I changed the settings back to the regular verizon (without the yahoo portion) and still no go.

[tlkng1]

The link is http://verizon.yahoo.com/   

[Ann154]

And here I thought yahoo was somehow a part of AT&T. The things we learn...

[Wildman]

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Ann154 wrote:
And here I thought yahoo was somehow a part of AT&T. The things we learn...

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Before this I would have agreed about the AT&T part because I thought the same thing....

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tlkng1 wrote:

The link is http://verizon.yahoo.com/   

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Worth knowing for the future... Thanks for info..

[tlkng1]

Not sure what the problem was but the phone is now sending like a champ.  I had it on the charger last night, then turned it off when I got to work this morning so maybe the "reboot" was enough to kick it into compliance.  Just sent a test message to be sure and the receive time to my PC e-mail account was scant seconds.

[bearone21]

motorola and verizon recommend re-booting every day.