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Edit/Options button not working on Droid 2

cwheeler1191
Newbie
‎09-07-2011 11:46 PM

Edit/options button randomly stopped working, home and all other buttons work.

have factory reset my phone and taken the battery out.

any other suggestions? :smileysad:

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Wildman
Legend
‎09-08-2011 12:46 AM

It could be simply that you are having hardware issues...  If a battery pull and hard reset did not change anything I would suspect a hardware issue.

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Not applicable
‎09-14-2011 01:21 PM
cwheeler1191 wrote:

Edit/options button randomly stopped working, home and all other buttons work.

have factory reset my phone and taken the battery out.

any other suggestions? :smileysad:


Good morning!

 

I'm sorry to learn of the issues you're having the the edit/options button. You've done a great job proactively troubleshooting by performing a reset and removing the battery. If you have not been able to resolve this issue, please PM me for more assistance.

 

Thank you!

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