Email handling

[Nebular_Novice]

Having about 24 hours experience with the Droid Charge (my first droid), I figure some of you must have some ideas of how to handle these tasks:

1.  How do I create a new mailbox for my email?  The initial setup shows Inbox, Drafts, and Sent.  If I try to "Move" a message from the Inbox, the popup has no mailboxes shown as destination choices.

Once I delete a message from my Inbox, the Email app adds a Trash mailbox.  So now there are four mailboxes.  Also when I go to move a different message from the Inbox, the popup shows Trash as the only choice for destination.  The app obviously can create a mailbox.  How can we do it?

I really need a way to save messages and would like a way to organize messages.

2.  How do I delete multiple emails?  I get a lot of email, so can easily end up with a few hundred in the inbox.  I would like to delete a bunch of them -- would be happy to delete all of them after saving the ones I want to keep (which I can't do at the moment).

I can have Sync turned on and delete all the messages from the mail server, but that removes the messages I want to keep as well -- and requires me to get to some other device to do the deletion from server.

The menu button in the Trash mailbox has Delete All as the first option, but that option is not available using the menu button in the Inbox.

At the moment I'm saving the messages I want to keep by putting them in Trash (of all places).  That way they are not deleted when Syncing.

Any guidance would be appreciated.  Support has no clue on these.

[RoyB_VZW]

Sorry we weren't able to answer your questions initially. Unfortunately the answer is that the type of E-mail applications used on wireless devices does not allow the ability to create folders within the E-mail application. In other words, if you're using Yahoo for example, you cannot create another Inbox, or Deleted box to transfer your E-mails into. The organization methods you are seeking are not accessible on this type of E-mail application. 

Depending on the type of E-mail used, you may not have the ability to delete multiple E-mails; however, I use both Gmail and Yahoo, and both applications do give me the option to delete several E-mails at once, by simply tapping on the checkbox to the left of the message, placing a green checkmark there. Then when I press Delete, those messages are gone. 

Using my own phone as an example, I have about 25 folders that I can assign new mail to via my Droid phone.  Folders have to be created on a PC or Laptop computer.  Once you create your folders they will sync over to your phone and you will be able to move mail into them. 

Thanks, 

[Nebular_Novice]

Thanks for the response.  Unfortunately I think it is rather limited.  Some things are just stated too broadly.  Others, if correct, indicate that the email application supplied on the Charge is quite inadequate for general use.

E.g., if I can't create mailboxes to organize mail which is stored on my phone, not on a mailserver, that's unacceptable.  It's made more unacceptable by not even including a Saved box in the standard setup. (I might be able to get by if I had a true mailbox to save messages without further classification, though it would be a pain at times.)

This app might be suitable for situations where the mail will be left on a server and the phone is only managing it.  But the designers shouldn't be assuming that is the only way a powerful phone would be used.  Consider a POP3 approach with mail only on the phone.  I don't want to sync my mail anywhere else.  I want to manage it on the phone.

As far as what wireless-based email apps can do, you ought to take a look at Blackberry.  I know I saved messages on the Blackberry until a few days ago.  I believe I was able to choose which folder I wanted to save them in, which would involve creating folders. 

I know I could easily delete MULTIPLE messages on the Blackberry -- like hundreds at a time.  (I may not have been clear that was what I wanted to do, but that's what I want.  I don't just want to be able to check a few messages and delete -- which I can do, but want to get rid of LOTS of them.)

However I gather that you are telling me that the specific email app on the Charge has very limited capabilities and that is unlikely to change.  I appear to have three choices: find another email app for the Charge, return the Charge, or live with an app which is going to annoy me frequently.

Thanks for the info.  It's not what I want to hear, but if there's no hope, it's best to know that.

[Nebular_Novice]

Replying to my own problems with partial solution:

I am currently testing K9 Mail.  It is somewhat rough (undocumented as far as I can see and occasional crashes), but it solves two of my problems:

1.  I can do mass erases quite easily.

2.  I have full control of syncing so that I can retain emails on my phone even after they are deleted from the server.

I have not yet found a way to create a new mailbox or save messages on my phone.  I see some features which imply that something like that is possible, but without any doc, I haven't been able to figure out how to do it -- or even if it can be done.

One other MAJOR advantage of K9 Mail over the default app: K9 appears to put proper header info on emails so that email clients which expect proper headers will decode the email instead of passing garbage through.  The gmail client also handles the headers OK.