Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Email program shut down and won't work

I keep trying to open my email program, and it keeps shutting down without allowing me to do anything with it now.

Re: Email program shut down and won't work
Customer Support

Dougie, I'm sorry to hear that you're having issues with your email. I would love to help! Let's try clearing cache from your email application by going to Settings, Applications, Manage Applications, All, Email, Force Stop, then Clear cache. This will not erase any of your emails, but clears temporary cache from the email application. Try also rebooting your phone. If you are still having issues with the application, clear data also. You may need to setup the email again after clearing data, but none have been deleted from the server.

Follow us on Twitter @VZWSupport