Email

when using the moto droid and setting up an email account i was able to choose the security settings i.e SSL and I had no problems retrieving my email for my army knowledge online (AKO) acount. I try to set up my AKO email on the droid x and I dont get the same security options and now i can not retrieve my email. please help. Thanks, Tony

Accepted answers

JoeL_VZW

I would contact your email provider if the setting below don't work.

Outgoing server:

CT, FL, GA, ID, KS, LA, NE, OH, RI, VA smtp.east.cox.net

AZ, CA, NV smtp.west.cox.net

outgoing port could either be 465 or 587

outgoing does require security (SSL)

All comments

VZW_Zrock02

The only way that this would be possible to do is to try and set it up as an exchange email since it is off of a separate server. I would contact your IT administration to see if they can assist you with the exchange email information. Hope this helps.

Texas_star

I set mine up with the help of the below site. It had the correct ports to enter. I hope this helps. It's the Motorola Website.

Texas_star

https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/48587/~/droid-x---email-set-up

Sorry forgot to add it. :smileyhappy:

bh8690

The strangest thing...I live and work in NY metro area; AKO never worked. For two weeks in South Carolina, AKO worked (no setting changes). What is that about?

Worse yet, cannot get AKO on DROID X either...and now you cannot even select specific certificates.

lynnaz

I am going crazy that I cannot receive any emails but can send fine. I am using and have tried both 995 and 110 ports. not checking the 2 boxes underneath either. I am in Phoenix az and gong nuts for days now. Help !! Lynn

Cody21

Have you triedn Uninstalling the email APP, deleteing the Account (My Accounts), reboot, Add the Account back, and re-add the APP? That has worked for many people.

Wildman

If all else fails you can give Touchdown or K9 a look, they seems to work well for a number of users.. Also Executive Assistant may help..

Touchdown: https://market.android.com/details?id=com.nitrodesk.droid20.nitroid&feature=search_result

K9: https://market.android.com/details?id=com.fsck.k9&feature=search_result

Executive Assistant: https://market.android.com/details?id=com.appventive.ExecAssist.ad&feature=search_result

bearone21

"I am going crazy that I cannot receive any emails but can send fine. I am using and have tried both 995 and 110 ports. not checking the 2 boxes underneath either. I am in Phoenix az and gong nuts for days now. Help !! Lynn"

if you're with cox, in log in, don't use @cox.net

pop 995 secure, smtp 465 secure

curtterp

grafguy37 wrote:
when using the moto droid and setting up an email account i was able to choose the security settings i.e SSL and I had no problems retrieving my email for my army knowledge online (AKO) acount. I try to set up my AKO email on the droid x and I dont get the same security options and now i can not retrieve my email. please help. Thanks, Tony

Tony,

Have you tried to talk to the people that run AKO? They should be able to tell you the settings needed to be able to use the email.

JoeL_VZW

I would contact your email provider if the setting below don't work.

Outgoing server:

CT, FL, GA, ID, KS, LA, NE, OH, RI, VA smtp.east.cox.net

AZ, CA, NV smtp.west.cox.net

outgoing port could either be 465 or 587

outgoing does require security (SSL)

bearone21

from the cox website, i mentioned it earlier in the thread and it works for me with cox/az.

Mobile Device Email Settings

Use Mobile Device Email Settings when setting up email on devices like iPhone, iPad, iPod Touch, or Smart Phones (i.e. Android, HTC).

Server SettingsLocation Email Server Server Port Settings for Secure Authentication

Arizona
California
Nevada

POP Server (Incoming Mail): pop.west.cox.net

SMTP Server (Outgoing Mail): smtp.west.cox.net

POP Port (Incoming Mail): 995

SMTP Port (Outgoing Mail): 465

Ensure SSL is set to ON

Arkansas
Connecticut
Florida
Georgia
Idaho
Kansas
Louisiana
Nebraska
Ohio
Oklahoma
Rhode Island
Virginia

POP Server (Incoming Mail): pop.east.cox.net

SMTP Server (Outgoing Mail): smtp.east.cox.net

POP Port (Incoming Mail): 995

SMTP Port (Outgoing Mail): 465

Ensure SSL is set to ON

germangarcia329

I think that Verizon wireless is very hard to contact via email. My account 516,503,1925 is been disconnected , I have contacted customer service including today (mrs, amber smith and her manager Mr,Mcdough) and the $475 charge was not resolved. I have been disconnected twice and paying so many fees. I returned the device, I have been insurance in all the phones under my account (4 phones) . I have been your customer for so many years and apparently is does not matter with your company.

Please can i get a real manager to contact me

German Garcia

516.503.1925

WorldFree

I know that this thread is quite old. But I had trouble with my Yahoo email synching and received an error message every time I tried to re-synch by typing in the password. So I deleted the Yahoo account from the phone, and set it up again. It was very easy and I never got the error message. I thank you for your straight forward advice. Worked like a charm.